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Cell Phone Upgrades

T-Mobile Cell Phone Eligibility Requirements

T-Mobile Cell Phone Upgrade

Am I Eligible for an T-Mobile Cell Phone Upgrade?

Not all existing T-Mobile customers qualify for contract extensions. T-Mobile alone sets threshold rules as to who is eligible for a contract extension as follows:

  • The customer must be in month 22 or later of their contract (2 year contracts), in month 11 (1 year contracts), or off contract.
  • The customer must be on a qualifying rate plan.
    • $39.99 or higher for a single line
    • $59.99 or higher for a Family Plan
  • Currertly a postpaid customer, renewing on a postpaid plan (ie. Flexpay, SmartAccess, and Prepaid are not eligible).
  • The customer must be in good standing with T-Mobile.
  • The customer must receive a new T-Mobile device.
  • The customer must extend their contract for 2 years.

Note that eligibility results may vary based on a variety of conditions including, but not limited to a customer’s usage history, payment record, previous phone replacement, etc. Upgrade approval eligibility is determined by T-Mobile in its sole discretion. Account approval may vary.

Upgrade Benefits

  • Get a new phone!
  • Keep your service!
  • Renew and save!

Featured Upgrade

MOTORAZR from T-Mobile

Free T-Mobile phone
with contract extension

Upgrade

*Restrictions may apply

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