Your Total Satisfaction

At Wirefly, we are committed to your total satisfaction. So we created the Wirefly Satisfaction Guarantee, to help take the stress out of choosing the right cell phone. Order any cell phone, PDA/Smartphone, or wireless PC card with a wireless service plan. If you don't like it, we'll swap it for another model OR refund 100% of your purchase price (excluding shipping and processing fees).

The Best Way to Try a Cell Phone

Make and receive calls. See how it feels in your hands. Check out the reception in your own neighborhood. You can't do that in any retail store.

Free Return Shipping

Every shipment includes a postage-paid return label. To return your phone, simply call for a Return Authorization number, write it on the return label, and ship it back at no cost to you.

It's Easy!

To request a return or exchange, simply:

1. Call our Customer Service department within 14 days of your activation date to obtain a Return Authorization (RA) number.
2. Send everything you received in the shipment back to us within 30 days of your activation date. All items must be in new condition with no more than 30 minutes of usage.

IMPORTANT: If you have established a new wireless account and wish to cancel it, you must call your wireless service provider to deactivate your account.

Restrictions apply. View our Return & Exchange Policy for details.

These terms do not apply to Home Services: DISH Network, Protect America, Inc., Front Point Security.