Wirefly

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Name: slewis
Member since: 2012-02-24 17:57:58
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User comments

  1. Wirefly Device Protection Plan by MDPA

    Hi Jim,
    AS long as you order the insurance with your order from Wirefly you are covered from day one.
    -Scott at Wirefly

  2. Frequently Asked Questions for Wirefly Purchases

    Hi Erin,
    It normally takes two to three bill cycles to get your activation fee credit. If it has been longer than that please give us a call at 800-552-9000 and we will look in to it for you.
    -Scott at Wirefly

  3. Verizon LG Cosmos VN250 Manual

    Hi Susan,
    I can not find directions to pass along to you for blocking a number on your phone directly. What I was able to find is that you can log on to your account online and block number right from there. Give that a try and if you are still having problems getting the number blocked than stop in to your local Verizon Wireless store and they should be able to help you get the numbers blocked.
    -Scott at Wirefly

  4. How To Block a Phone Number from Calling your Cell Phone

    Hi Joshua,
    Each phone is going to be a little bit different. You should go in to the call log and select the number you want to block and then select the menu. From the menu it should have a option for call options. You should be able to select block in that menu. If you are still having trouble with this you can stop in to your local Verizon Wireless store and they can assist you.
    -Scott at Wirefly

  5. The Motorola DROID RAZR goes International and gets Android 4.0 Upgrade

    Hi Kaia,
    It sounds like you are having issues with your speaker phone. If you are having hardware issues please call in to our customer service center and we can help get your phone exchanged as long as it is in warranty and covered by the warranty. To get some help please call in to 888-843-2485 or email Wecare@Wirefly.com.
    -Scott at Wirefly

  6. AT&T Wireless Cell Phone Upgrade Eligibility Requirements

    Hi Jarrett,
    You need to make sure that you are an “Authorized User” on the account. If you are not than you will need to have your grandparents add you on with that access. If you have that status you should be able to process an upgrade on your phone.
    -Scott at Wirefly

  7. T-Mobile Upgrade Eligibility Requirements

    Hi Edgar,
    All you need to do to see if you are eligible for an upgrade on your T-Mobile phone is to go to Wirefly.com and click on the upgrade checker. It is one of the top boxes on the right hand side of the page. Enter the information that it is asking for and it will tell you your options.
    -Scott at Wirefly

  8. The Wirefly Order Process

    Good question Gerald,
    It can be a problem. I would recommend call in to our customer service center to make sure what phone number you ordered that phone on and to talk to them about what numbers you want on each phone. You can reach them at 1-800-552-9000.
    -Scott at Wirefly

  9. Apple iPhone 4S vs. Samsung Epic 4G Touch Schmackdown!

    HI Nick,
    Without a doubt the smartphone with the best battery life is the Motorola Droid Razr Maxx. It lasts about twice as long as any other android smartphone on the market today. It is also a great phone and just received the upgrade to Android 4.0 Ice Cream Sandwich. Check it out at: http://www.wirefly.com/r.aspx?oflag=specialoffer&referringdomain=Wirefly_FB&p1pid=61194&mode=0

  10. The Wirefly Order Process

    Hi Jeff,
    Please email your order number and contact information to onlinesupport@wirefly.com and they will provide you with your tracking information for your order.
    -Scott at Wirefly

  11. LG Vu CU920 for AT&T Manual

    Hi James,
    I would recommend checking with your service provider to make sure that you have the correct data plan on your account.
    -Scott at Wirefly

  12. Verizon Wireless Upgrade Eligibility Requirements

    Hi Joyce,
    You are fine to do an early upgrade with Verizon. After 6 months of getting your phone you are fine to upgrade or change your plan.
    -Scott at Wirefly

  13. Verizon Wireless DROID X by Motorola Manual

    Hi Gail,
    I do not believe you can delete the Market place from your phone. You might have deleted the icon from your home screen but it should still be in the list of all apps in the menu. If it is there all you need to do is tap and hold it and it will have you put it back on the home screen.
    -Scott at wirefly

  14. T-Mobile Upgrade Eligibility Requirements

    Hi Robin,
    You will have to wait until the 23rd to upgrade your phone through Wirefly.
    -Scott at Wirefly

  15. Keeping Your Number: Porting Your Existing Number To a New Cell Phone

    Hi Cynthia,
    You should be able to activate your Samsung Rant on Sprint service. By having your phone you should not have to sign a contract.
    -Scott at Wirefly

  16. Verizon Wireless Upgrade Eligibility Requirements

    Hi Brandonl,
    You are able to do a “Buddy Upgrade” with Verizon and Wirefly. You are correct that the phone number that you do the upgrade on would not be eligible for another two years.
    -Scott at Wirefly

  17. T-Mobile Upgrade Eligibility Requirements

    Hi Dip,
    You will get a discount for signing up for the new two year agreement. I believe you are referring to an additional $100 discount on top of the discount for resigning for two years. T-Mobile does not offer any additional discounts for upgrading.
    -Scott at Wirefly

  18. How to Find the IMEI or ESN Number on Your Cell Phone

    Hi Remy,
    I would not buy a phone without being able to see the serial number. The phone might be on a do not activate list with the carrier and you will waste your money buying it.
    -Scott at Wirefly

  19. Wirefly Device Protection Plan by MDPA

    Hi Whitney,
    You can contact MDPA to file a claim by calling 1-800-654-5590. Their website is also http://www.mobiledeviceprotection.com/ if you find your log in information.
    -Scott at Wirefly

  20. Wirefly Device Protection Plan by MDPA

    Hi Fu Leung,
    You can call MDPA at 1-800-654-5590 or you can log on to their website at http://www.mobiledeviceprotection.com/ for help filing your claim.
    -Scott at Wirefly

  21. Motorola DROID X2 vs. Motorola DROID X Comparison

    Hi jklolhmi,
    The screens that you see are just images. The X’s screen shows the background while the X2′s is showing the start-up screen.
    -Scott at Wirefly

  22. Verizon Wireless Upgrade Eligibility Requirements

    Hi Ananda,
    As long as that phone number is still active and your bill is current on that phone number it would be eligible to upgrade and you can choose any phone you like. You might have to get a new data plan if you are choosing a smartphone and you did not have one before.
    -Scott at Wirefly

  23. T-Mobile Upgrade Eligibility Requirements

    Hi Yvonne,
    You are required to keep the new phone on the phone number that you upgraded for 6 months. After that period you can change back to your old phone. If you would like to talk to one of our customer service reps about all of the details please give them a call at 1-800-239-6138.
    -Scott at Wirefly

  24. AT&T Wireless Cell Phone Upgrade Eligibility Requirements

    Hi Morissha,
    If your are calling “fees” the required data plan for using smartphones on a carries network than no there is not a way to get around them.
    -Scott at Wirefly

  25. Sprint Samsung Reclaim Manual

    Hi aruth,
    You will need to get the screen fix at a local repair shop. Your text messages are not something that you can transfer from phone to phone. You can find a repair facility by doing a search on the internet, but make sure to read the reviews to make sure the work is worth the price.
    -Scott at Wirefly

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