Wirefly Learn » Wirefly’s Order Process

Wirefly’s Refer-A-Friend Program Adds Exciting Bonus For July 2011

bkovacs — Fri, 01 Jul 2011 13:17:57 +0000

Wirefly has long had a “Refer-A-Friend” program that pays $25 for each person you successfully refer to Wirefly. For the month of July 2011, that program gets even better: If you successfully refer five people to Wirefly, you not only earn $125, you get the MotoRokr EQ7 wireless sound system by JBL for free. The MotoRokr EQ7 is a terrific compact audio system for a computer or cell phone, and it’s designed and built by one of the most respected names in the audio business: JBL.

In the video to the right, Wirefly’s Bob Kovacs discusses the Refer-A-Friend program and shows how you can get started earning your MotoRokr EQ7 audio system. Wirefly’s Refer-A-Friend program is a great way to pick up some extra cash, and now you can earn a quality piece of audio gear to listen to your tunes in style.

For the best prices on cellphones, visit Wirefly.

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Frequently Asked Questions for Wirefly Purchases

bobkovacs — Tue, 29 Mar 2011 18:15:11 +0000

Q. If I place a pre-order reservation, when will my credit card be charged?

A. When you submit your order, your credit card will be authorized for the full amount; however, your card will be charged only when the phone is activated and shipped to you. If you cancel your order before shipment, the prior authorization will be released and your credit card will not be charged.

Q. If I place a pre-order reservation, can I cancel my order?

A. Yes. You may cancel your reservation order before shipment. Please note that phones will be shipped in the order that reservations were received. Canceling and then placing a new order will move you to the back of the queue.

Q. If I place a pre-order reservation, when will I receive my smartphone?

A. We will begin shipping orders on the official carrier’s launch date, which is subject to change. If you order additional devices (such as with a family plan), we will hold your entire order until all the phones are ready to ship.

Q. If I place a pre-order reservation, will you send me updates?

A. Yes, we will keep you informed as we move through the reservation and shipment process.

Visit Wirefly for the best deals on cell phones.

Nextel Cell Phone Upgrade Eligibility Requirements

jgregory — Sat, 21 Aug 2010 21:22:23 +0000

Q. Am I eligible for a Nextel contract extension?

Not all existing Nextel customers qualify for contract extensions. Nextel sets threshold rules as to who is eligible for a contract extension.

In order to be eligible for our exclusive Nextel contract extension offers:

You must have maintained continuous service on the existing Nextel phones being upgraded today for the last 22 months
You must subscribe to a $34.99 or higher Nextel service plan
You agree to extend your contract 12 or 24 months (depending on the plan you choose) from the end of your existing contract
Your account must be in good financial standing and without late fees
You agree to extend your existing contract with Nextel for an additional 24 months

Note that eligibility results may vary based on a variety of conditions including, but not limited to a customer’s usage history, payment record, previous phone replacement, etc.

Q. If I am an existing Nextel customer, can I get a new Sprint phone?

Yes you can. To do so, place an order for a Sprint Contract Extension. Enter your current Nextel phone number at the bottom of the options page where it says “Information Required by Sprint to move your phone number to your new phone.”

Q. My Nextel account is a business account. Am I eligible to take advantage of these contract extension offers?

“Business accounts” are able to take advantage of our contract extension offers only if they are individually-liable (if you pay your own bill).

Find our if you’re eligible now with our instant Upgrade Eligibility Checker.

Verizon Wireless Upgrade Eligibility Requirements

jgregory — Sat, 21 Aug 2010 21:20:36 +0000

Q. Am I Eligible for a Verizon Wireless Cell Phone Upgrade?

Not all existing Verizon Wireless customers qualify for contract extensions. Verizon Wireless alone sets threshold rules as to who is eligible for a contract extension, as follows:

You must be at least 22 months into your 2 year contract
Your account must be in good financial standing and without late fees
You agree to extend your contract 24 months from the date of the upgrade activation

Note that eligibility results may vary based on a variety of conditions including, but not limited to a customer’s usage history, payment record, previous phone replacement, etc.

Upgrade eligibility is determined by Verizon Wireless in its sole discretion. Account approval will vary.

Find our if you’re eligible now with our instant Upgrade Eligibility Checker.

T-Mobile Upgrade Eligibility Requirements

jgregory — Sat, 21 Aug 2010 21:19:06 +0000

Q. Am I Eligible for an T-Mobile Cell Phone Upgrade?

Not all existing T-Mobile customers qualify for contract extensions. T-Mobile alone sets threshold rules as to who is eligible for a contract extension as follows:

The customer must be in month 22 or later of their contract (2 year contracts), in month 11 (1 year contracts), or off contract.
The customer must be on a qualifying rate plan:
o $39.99 or higher for a single line
o $59.99 or higher for a Family Plan
Currertly a postpaid customer, renewing on a postpaid plan (ie. Flexpay, SmartAccess, and Prepaid are not eligible).
The customer must be in good standing with T-Mobile.
The customer must receive a new T-Mobile device.
The customer must extend their contract for 2 years.

Note that eligibility results may vary based on a variety of conditions including, but not limited to a customer’s usage history, payment record, previous phone replacement, etc. Upgrade approval eligibility is determined by T-Mobile in its sole discretion. Account approval may vary.

Find our if you’re eligible now with our instant Upgrade Eligibility Checker.

Upgrade Eligibility Requirements for Sprint

jgregory — Sat, 21 Aug 2010 20:36:20 +0000

Q. Am I eligible for a Sprint contract extension?

Not all existing Sprint customers qualify for contract extensions. Sprint sets threshold rules as to who is eligible for a contract extension.

In order to be eligible for our exclusive Sprint contract extension offers:

* You must have maintained continuous service on the existing Sprint phones being upgraded today for the last 24 months
* You must subscribe to a $34.99 or higher Sprint service plan
* You agree to extend your contract 12 or 24 months (depending on the plan you choose) from the end of your existing contract
* Your account must be in good financial standing and without late fees
* You agree to extend your existing contract with Sprint for an additional 24 months

Note that eligibility results may vary based on a variety of conditions including, but not limited to a customer’s usage history, payment record, previous phone replacement, etc.

Q. If I am an existing Nextel customer, can I get a new Sprint phone?

Q. My Sprint account is a business account. Am I eligible to take advantage of these contract extension offers?

“Business accounts” are able to take advantage of our contract extension offers only if they are individually-liable (if you pay your own bill).

Find our if you’re eligible now with our instant Upgrade Eligibility Checker.

AT&T Wireless Cell Phone Upgrade Eligibility Requirements

jgregory — Mon, 21 Jun 2010 19:19:04 +0000

Am I Eligible for an AT&T Cell Phone Upgrade?

Not all AT&T Wireless customers may qualify for a cell phone upgrade. At this time, AT&T Wireless allows these customers to upgrade with no upgrade fee when they commit to a new 2-year contract:

AT&T customers who have had 24 months of cell phone service since activation of their cell phone or since their last phone upgrade.
Certain AT&T customers may be eligible for a cell phone upgrade even if they have been in their current plan for less than two years (24 months), if they commit to a new 2-year contract and meet these eligibility requirements:
* Customer has had a standard calling plan plus data services costing at least $68.99 a month but no more than $98.99 a month, and who has been in contract (and not had a phone upgrade) for 21 months or more,
or
* Customer has had a standard calling plan plus data services costing $99 a month or more, and who has been in contract (and not upgraded) in the last 12 months.

A customer with a calling plan and data services of less than $69 who is 21 to 23 months into contract may upgrade for a fee and a commitment of an additional two-year service contract extension. No upgrade fee is assessed for any customers who are on a month-to-month agreement.

Note that AT&T Wireless upgrade eligibility may be further limited based on customer’s usage history, payment record, previous phone replacement, etc. Upgrade eligibility is solely determined by AT&T Wireless at its discretion.

Find our if you’re eligible now with our instant Upgrade Eligibility Checker.

The Wirefly Order Process

admin — Thu, 14 May 2009 15:23:48 +0000

Activating a cell phone can be different from buying other electronics such as a TV or computer. For orders that include new wireless service or a contract extension, you are not just getting a cell phone shipped to you, but are also getting a monthly account with your cell phone carrier.

Tracking Your cell phone
Order at Wirefly.com

To track a specific order, go to www.whereismyorder.com. The WhereIsMyOrder.com site provides you with all the status information available for your order. You can also view and print your sales receipts and rebate forms, as well as track the delivery of your package once we release it to the shipping company.

Most approvals are received quickly, but if your carrier needs additional information before approving your service order, you will receive an email from Wirefly asking for this information on their behalf. Your order status can also be found at our customer service center.

You will receive e-mails to confirm when your cell phone has been approved and activated, and another containing your FedEx shipping details

99% of orders approved and activated by 7pm Eastern Time are shipped on the same day

Carrier Approval

If your order includes a new wireless account, then your application for service is automatically submitted to the carrier you’ve chosen for approval.

If your cell phone order includes a contract extension from your current cell phone provider, then your information is submitted to confirm that your account is eligible to receive a discount on a new cell phone.
Order Assembly and Testing

Our distribution center staff selects the items you have ordered from inventory. For all cell phone activations, we physically open the box, and we use test batteries to power up the cell phone and ensure that everything is functioning as it should.
Cell Phone Activation

If you have ordered a new service plan or contract extension, Wirefly then programs and schedules the activation of your new cell phone from our production line. Step-by-step instructions for completing the activation are inserted into the shipping box.
Transferring Your Phone Number

If you requested to transfer your existing number to your new cell phone, we will initiate the transfer or “port” and when possible we will schedule the transfer to occur after your phone arrives. Additional information about the porting process will be included with your shipment.
Shipping Preparation

Once your purchase is ready for packaging, Wirefly’s trained warehouse staff carefully packs your order and passes it on to our Quality Assurance team which re-scans each cell phone and accessory to ensure that your order is complete.
Shipped

Wirefly ships your order via FedEx based on the shipping preferences you selected when you placed your order. If you selected 2nd business day delivery, your order will arrive within 2 business days of the ship date. If you selected next business day delivery, your order will arrive within 1 business day of the ship date. You can track the status of your delivery via the FedEx site.

For your security, FedEx may require a signature at time of delivery. If nobody is available to receive the package, the driver may leave a slip that you can sign to allow delivery without a signature.

Shop Now for Phones from AT&T Cell Phones, Sprint Phones, T-Mobile Phones and Verizon Wireless Phones.

Wirefly Learn » Wirefly’s Order Process

Wirefly’s Refer-A-Friend Program Adds Exciting Bonus For July 2011

Frequently Asked Questions for Wirefly Purchases

Nextel Cell Phone Upgrade Eligibility Requirements

Verizon Wireless Upgrade Eligibility Requirements

T-Mobile Upgrade Eligibility Requirements

Upgrade Eligibility Requirements for Sprint

AT&T Wireless Cell Phone Upgrade Eligibility Requirements

Am I Eligible for an AT&T Cell Phone Upgrade?

The Wirefly Order Process

Tracking Your cell phone Order at Wirefly.com

Carrier Approval

Order Assembly and Testing

Cell Phone Activation

Transferring Your Phone Number

Shipping Preparation

Shipped

Tracking Your cell phone
Order at Wirefly.com