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You don’t have to change your phone number when switching carriers. It’s easy to transfer (or “port”) phone numbers between carriers, or even to transfer a phone number from a landline to a cell phone. Known as wireless number portability, this process is quick and convenient when you order new cell phone service through Wirefly.
After adding a phone to your cart, make sure to click on the box that says “Switch my existing wireless number to my new “phone.” You will be asked to provide your current provider, wireless phone number, and account number, which you can find on your monthly statement. The order to transfer your phone number will be submitted along with your application for service.
Your phone number will be scheduled to be transferred within approximately 24 hours after your new phone is delivered. Once your new account is set up, you’ll be able to view the status of your scheduled port request online.
IMPORTANT: DO NOT CANCEL SERVICE WITH YOUR CURRENT PROVIDER UNTIL AFTER YOUR PHONE NUMBER HAS BEEN SUCCESSFULLY PORTED TO YOUR NEW PROVIDER.
After your phone number is ported, you will no longer be able to use that phone number with your old phone. Cancellation of your old service should happen automatically, but we recommend that you contact your old service provider to confirm and ensure that you do not incur any further charges. You are responsible for payment of any outstanding charges, including any fees that may be assessed by your old service provider for canceling service.