When you purchase a new smartphone, basic phone, tablet, or connecter device from Wirefly, your new purchase comes with the Wirefly Satisfaction Guarantee. The Wirefly Satisfaction Guarantee gives you a no-risk approach to try out a new device where you are going to be using it to make sure that reception and data speeds are what you expect. Part of the Wirefly Satisfaction Guarantee is assisting you with activating your new device.
Whether you purchase a Verizon Wireless, Sprint, or T-Mobile phone from Wirefly, we are committed to getting it to you fast and without interrupting your existing cellular service. The knowledgeable Wirefly team is available to assist you in activating your new phone if you need some additional assistance or just some reassurance you are following the right steps. Our agents are available 9am to 10 pm Monday – Friday / 9am to 9pm Saturday (all times Eastern) to assist you with the activation of your new smartphone, tablet or connected device by calling 888-843-2485 or Login to our Customer Support site to live chat with one of our agents.