Frequently Asked Questions:
Q. If I place a pre-order reservation, when will my credit card be charged?
A. When you submit your order, your credit card will be authorized for the full amount; however, your card will be charged only when the cell phone is activated and shipped to you. If you cancel your order before shipment, the prior authorization will be released and your credit card will not be charged.
Q. If I place a pre-order reservation, can I cancel my order?
A. Yes. You may cancel your HTC ThunderBolt reservation order before shipment. Please note that phones will be shipped in the order that reservations were received. Canceling and then placing a new order will move you to the back of the queue.
Q. If I place a pre-order reservation, when will I receive my smartphone?
A. We will begin shipping orders on the Verizon Wireless official launch date for the HTC ThunderBolt, which is currently March 17, 2011 but subject to change. If you order additional phones (such as with a family plan), we will hold your entire order until your HTC ThunderBolt is ready to ship.
Q. If I place a pre-order reservation, will you send me updates?
A. Yes, we will keep you informed as we move through the reservation and shipment process.
Wirefly is the Internet’s #1 authorized dealer for Verizon Wireless. This discounted offer is fulfilled by Simplexity, LLC, an authorized dealer for Verizon Wireless. This offer is only available with select service plans, features and a two-year subscriber agreement, and is subject to eligibility check by Verizon Wireless, including credit approval or deposit for new customers. Phone offer applies to primary and second lines only. Discount will be invalid if the rate plan is changed to a lower monthly service rate, or if this equipment is transferred to another line of service. Not all US markets are served by Verizon Wireless. Activation and early termination fees apply. Additional restrictions apply. See full offer for details. Offer valid for a limited time only.
Verizon Wireless Surcharges (incl. Fed. Univ. Svc. of 17.9% of interstate & int’l telecom charges (varies quarterly), 7¢ Regulatory & 85¢ Administrative/line/mo., & others by area) are not taxes (details: 1-888-684-1888); gov’t taxes & our surcharges could add 4% – 36% to your bill. Activation fee/line: $35 ($25 for secondary Family SharePlan lines w/ 2 yr Agmts). Verizon Wireless and the Verizon Wireless logos are trademarks of Verizon Trademark Services LLC © 2011 Verizon Wireless.