Cell Phone Early Upgrade Plans

Cell Phone Upgrade FAQs

WHAT IS A CELL PHONE UPGRADE?

With a cell phone upgrade, you can replace your current phone with a brand new cell phone for free or at a substantial discount when you extend your contract with your existing wireless carrier. HOW DO I KNOW IF I'M ELIGIBLE FOR A CELL PHONE UPGRADE? To check your eligibility, select your current carrier above and provide your account information. Eligibility requirements vary by carrier, as well as other factors including your carrier rate plan and account history.

WHICH PHONES ARE AVAILABLE FOR UPGRADES?

Any Verizon Wireless, T-Mobile, Sprint, or Nextel cell phone available to new customers is also available at discount pricing to eligible upgrade customers.

ON A FAMILY PLAN, CAN I USE THE UPGRADE ELIGIBILITY FOR ONE LINE TO APPLY TO A LINE THAT ISN’T YET ELIGIBLE?

Some carriers will allow you to upgrade one phone on a family plan, then later swap phones on the account, activating the new phone on a line that is not upgrade-eligible. However, doing this within the first 181 days after purchase may be considered a deactivation by the carrier, and is a violation of the terms of purchase. To avoid additional charges, you should only order a cell phone upgrade for the specific line that will be using that phone.

CAN I UPGRADE MY PHONE IF I AM ELIGIBLE FOR A PARTIAL UPGRADE THROUGH MY CARRIER?

Some carriers provide partial discounts for early upgrades. However, as an authorized dealer, the carriers do not allow Wirefly to process early upgrades. To find out if you are eligible for a full upgrade from your carrier, use our upgrade eligibility checker above.

WILL I LOSE MY CORPORATE/EMPLOYEE OR STUDENT DISCOUNT IF I ORDER MY UPGRADE THROUGH WIREFLY?

If you have an employee or other monthly discount associated with your Verizon, Sprint, or T-Mobile account, then that discount will continue to apply without interruption when you order your upgrade from Wirefly.com. In fact, many carrier employees order their upgrades through Wirefly, to get the best prices on the latest phones while also enjoying their monthly employee discount savings.