With all the noise that the recent unveiling of the newest iPhone models has generated, it is pretty understandable that a lot of iOS mobile users missed the fact that Apple has introduced several changes to its AppleCare+ repair program. For instance, for the longest time, the tech giant has always charged its consumers $99 for repair services of Apple devices belonging to the current generation, and then $79 for repair services of devices of the previous generation. However, the company has now decided to offer a new flat $99 rate for incidental repairs covered under AppleCare+. There are other welcome changes to the pricing, too, especially with specific types of repairs.
The most interesting change may be that of the introduction of a new fee that is exclusively applied to repairs of display screens of devices owned by customers under AppleCare+. Previously, these customers were required to pay the entire $99 amount. But now, they will only have to deal with forking a more manageable amount -- $29 for display screen repairs.
It is quite possible that Apple may have felt it necessary to offset the $29 fee for repairs of display screens with the new flat $99 rate. But for consumers, the $29 fee for repairs of display screens should be music to their ears. Cracked or damaged display screens after all are one of the most common type of repairs requested by customers under any one of the iPhone maker’s AppleCare+ plans, and now they can avail of repair services at a price way, way lower than before.
As indicated in the dedicated web page for the AppleCare+ repair program, every iPhone unit sold by Apple comes with a single year of coverage for repairs of any hardware component by way of its limited warranty, plus up to 90 days (three months) of complimentary support. But now, AppleCare+ for iPhone is extending that one year coverage to a couple of years counting from the date of original purchase of the handset. Furthermore, AppleCare+ for iPhone is adding coverage of up to two incidents of accidental damage, with each incident coming with a service charge amounting to $29 for damages to the display screen, or a fee of $99 for any other type of damage (including any applicable tax). On top of all this, customers will get to enjoy priority access 24 hours, 7 days a week to Apple’s tech experts through chat or phone via getsupport.apple.com.
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