Earlier this week, Apple had begun rolling out its iOS 9.3, the newest iteration of its iOS mobile operating system. But just days after its deployment, there were reports circulating that the iOS 9.3 update was causing problems to older models of iPad tablet devices, especially during the installation process. Fortunately, Apple is already in the midst of releasing a new build of iOS 9.3 that should provide fixes for the activation issues encountered by iPad users when they tried to update their tablet devices.
The new iOS 9.3 build is number 13E236, and it can be downloaded from this link. Affected mobile users just need their plug their old iPhone or iPad devices to a computer in order to be able to update them by way of iTunes. As for those who were not able to acquire the first iOS 9.3 update rolled out earlier this week, it may be wise to get the patched up version while they are at it.
Apparently, when owners of older models of iPad tablet devices attempted to update to iOS 9.3, they were asked to provide their Apple ID and password. But if the user could not recall his password, the device would proceed into an inactive state. When going into an inactivated state, the affected device is rendered virtually inoperable, that is until the mobile user can recover his password or reset it. As for those who have already gotten into the inactivated state by accidentally providing a wrong password or were not able to supply any password at all, Apple has published an official support document that provides a potential work around.
Although earlier reports only cited iPad tablets as the affected devices (including models belonging to the iPad Air series of devices), it appears that older models of iPhones encounter a similar problem too, especially the iPhone 5s. Because it has only been a few days since the iOS 9.3 update was rolled out, there is no way of knowing for sure if these really are the only devices affected with installation problems.
For now, Apple has decided to temporarily halt the deployment of the iOS 9.3 update to older devices that are affected. The tech giant also added that within the next few days, it is planning to roll out an updated version of iOS 9.3 that does not require going through entering one’s Apple ID and password.
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