In certain iPhone 6 and iPhone 6 Plus units, the touch screens are found to have a defect, specifically becoming unresponsive, essentially rendering them inoperable. As a result, owners of these affected iPhone 6 and iPhone 6 Plus devices are suing Apple, as reported by Reuters. As indicated in a proposed countrywide class action suit filed over the weekend, Apple has allegedly known of the touch screen issue, but has since done nothing to properly address the problem.
Less than a week ago, we reported about the potential danger of seeing a gray bar being displayed on one’s iPhone 6 or iPhone 6 Plus unit. The gray bar was said to appear at the top section of the display screen, and it is almost always followed by a touch screen that ceases to function normally, and sometimes even freezing outright, making the device practically unusable.
The plaintiffs have linked the issue to a decision by Apple not to make full use of a metal shield or underfill that would have served as protection for certain parts affecting the performance of the smartphone’s touch screen. Such a metal shield or underfill was used in certain versions of the iPhone 5 but has not been utilized in the iPhone 6 and the iPhone 6 Plus, devices that were released a couple of years ago.
In the lawsuit filed during the weekend, the named plaintiffs were Todd Cleary from California, Jun Bai from Delaware, and Thomas Davidson from Pennsylvania. Seeking unspecified damages, the lawsuit formally accuses the iPhone maker of fraud, and is also claiming that the company is in violation of consumer protection laws mandated by the state of California.
The touch screen issue was reported a few days ago by iFixit and Forbes. A number of affected users also complained about the problem by way of Apple’s support forums. For the past few months, it turned out that several iPhone 6 and iPhone 6 Plus units have been returned to Apple. There seems to be no definite fix for the problem. Some users have shared that the issue is temporarily fixed when they try to twist their defective iPhone 6 units a bit for by applying a little pressure on the display screen. It was also found that replacing an affected iPhone device’s display screen with a new one does nothing in permanently taking care of the issue -- even with newly replaces screens, the gray bar still appears.
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