Users of iPhone 6 or iPhone 6 Plus devices who notice a gray bar being displayed on their handsets should be worried -- it could spell serious issues for their smartphone. As reported by iFixIt and Forbes, there have been numerous cases of the same thing happening being reported in Apple support forums. Compounding the problem is that both the repair technicians who diagnose the problem and the iPhone owners complaining about the issue in the web do not seem to see anything concrete that is being done to fully address the anomaly.
Quite a number of iPhone 6 and iPhone 6 Plus units have already been returned to Apple for the past few months. All of them shared the same problem -- the gray bar that appears at the top section of the display screen, plus a touch screen that does not seem to function properly, even freezing at times.
Other users are claiming that the problem sometimes goes away when they try to twist their iPhone a bit or by applying some added pressure on the display screen. But there are just temporary fixes that will not likely take care of the underlying issue for good. Users have reported that the problem persists, and even leads to a totally unresponsive touch screen.
Surprisingly, replacing an affected iPhone unit’s display screen with a new one does not seem to work. Even on fresh new screens, the gray bar reappears. The problem clearly does not lie in the screen, but instead in the Touch IC chips inside the iPhone’s frame. These Touch IC chips separate from the logic board, like what happened to Microsoft Xbox 360 units that display a red ring.
Obviously, the solution involves either fixing the Touch IC chips or replacing them altogether. Unfortunately, even the most skilled of Apple’s in-store Geniuses are not capable enough of performing that soldering task. Interestingly, some repair shops have been attempting to address the issue in various ways. Soldering a metal shield over the sticker shield appears to fix the issue.
Naturally, those who performed this band aid solution would want to share it to others, but since this fix is not officially endorsed by Apple, the company has proceeded to banning these users from posting about it in Apple Support threads. With that gesture, Apple appears to be saying to affected users that there is no official fix for the problem right now, and it might be better to just buy a new iPhone.
Wirefly Is America's Most Trusted Source For All Cell Phones, Plans, TV, and Internet Deals
Wirefly offers great deals on a large selection of smartphones, cell phones, tablets, mobile hotspots, and other wireless devices for the nation's most popular carriers. Use Wirefly’s innovative cell phone and plan comparison tools to ensure you are getting the best deal on the market. Shop with confidence knowing that Wirefly wants to help you find the best prices on cell phones, cell phone plans, TV, and Internet service.