According to a report published by Reuters, Samsung will be releasing the full results of its investigation into what caused its Galaxy Note 7 device to catch fire or even explode this coming January 23rd. The Reuters news report also stated that the phablet’s overheating problems are likely tied to battery issues, and not to any hardware or software aspect. In an effort to alleviate customers’ worries, Koh Dong-jin, the President of Samsung Mobile, is also said to be planning to detail the specific steps that the South Korean phone maker will take in order to prevent similar overheating issues from happening, especially with regards to its upcoming flagship device, the Galaxy S8, and other future Galaxy smartphone models.
Everybody probably already knows the story -- multiple reports had surfaced across the globe last year, indicating that Galaxy Note 7 units were mysteriously overheating and even erupting in flames. Samsung was left with no choice but to recall every unit unit it has ever shipped, all 2.5 million devices of them. Initially, the South Korean tech giant stated that the problem with the overheating batteries can be traced to its sister company, Samsung SDI, which manufactures some of the batteries for the Galaxy Note 7. The company then proceeded to issue replacement units to affected mobile users, claiming that the batteries of these units were manufactured by a different battery maker, ATL, and that they would not have the same problems as the first batch. But then those replacement units started exhibiting the same problems. Faced with increasing pressure, Samsung had to completely discontinue selling and producing the Galaxy Note 7.
Of course, after what happened, industry watchers and consumers alike were hungry for answers. What exactly caused all that overheating? To get to the bottom of it, Samsung reportedly commissioned hundreds of engineers in order to ascertain the cause. By this time, numerous rumors were already brewing as to the exact problem. Some suspected serious issues with the design of the hardware, while others pointed to the software as the culprit. More than a month ago, a manufacturing engineering firm named Instrumental even stated that the Galaxy Note 7 was an unfortunate victim of a too aggressive design, specifically in trying to squeeze a battery that was too big to fit in the phablet’s all too thin dimensions.
Well, come January 23rd, all the mystery will finally be resolved, and maybe, just maybe, we can all move on from this mess.
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