It appears that Google’s Pixel 2 XL is not the only flagship device out there with reported screen related issues. A number of iPhone X owners are saying that their units are displaying an unusual straight vertical green colored line on the right side of the screen (other reports claim the line is on the left side). Those who saw the defect have since taken to the Internet, especially on sites like Reddit, Twitter, and even on Apple’s support page.
As seen on the support page, more than 30 people have already reported the green line incident, but it is quite possible that the actual number of affected users may be higher. There is no official explanation yet as to why the green line appears, and perhaps Apple itself is still trying to investigate the matter and it may take some time before the tech giant can get to the bottom of it. Based on the reports so far, rebooting the device seems to have zero effect.
Still, it is worth noting that something like this has happened before, and more often than not, it involved a relatively new technology that has not been quite fully perfected yet, so to speak. For instance, back in January early this year, some owners of Samsung’s Galaxy S7 Edge are reporting a pink line on the screen. Usually, defects like these only manifest in a very small percentage of the whole population of shipped devices, but considering that a major phone maker such as Apple routinely ships iPhone units in the millions every year, there is bound to be dozens that have a defect of some sort, like a green line on the screen. And remember -- this is Apple’s first attempt at releasing an iPhone with an organic light emitting diode (OLED) screen, so this might just be a case of a mobile manufacturer going through the usual learning curve.
Apart from the green line occurrence, some owners of iPhone X devices are also complaining that their unit stops responding in very cold temperatures. The reports so far indicate that when used in environments with or near freezing climates, the touch screen responsiveness of some units become inconsistent or vanish altogether.
Apple has already responded with regards to the issue, and the tech giant has promised to provide a fix by way of an upcoming software update. According to a spokesperson for the company, the lack of touch screen responsiveness is actually temporary, and affected devices should recover after some time. But understandably, it is an annoying thing to have to deal with, especially for those based in cold climate countries.
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