T-Mobile has followed other major US wireless carriers such as Verizon Wireless and Sprint in resuming sales (both online and at its retail stores) for Samsung’s Galaxy Note 7 phablet. As for AT&T, its website has indicated that it already has replacement units for the purpose of exchange transactions in-store, but is yet to officially start selling the smartphone anew.
Samsung had hoped that its newest phablet would challenge Apple’s new iPhone 7 devices, especially during the upcoming holidays. And it appeared that the Galaxy Note 7 was destined to be a hit, with sales up 25 percent compared to 2015’s Galaxy Note 5 (the Galaxy Note 7’s predecessor). But everything changed in a heartbeat.
The South Korean mobile was forced to recall all sold units of its Galaxy Note 7 device over three weeks ago, after reports of overheating batteries and even exploding units surfaced around the world. A couple of weeks after Samsung issued an initial recall, the US Consumer Product Safety Commission made the recall official, which meant that all 1 million Galaxy Note 7 handsets shipped in the United States had to be turned in, replaced, or traded in for a different device.
Needless to say, it was not a pleasant experience for the world’s biggest seller of smartphone devices. Samsung saw its market cap erode by billions of dollars, and industry watchers have projected that the tech giant might say goodbye to $5 billion worth of revenues after accounting for the cost of recalling 2.5 million Galaxy Note 7 devices that needed to be replaced.
Still, Samsung has made significant process with its recall and exchange program. Also, it seems that many owners of Galaxy Note 7 devices were still willing to trade in their defective units for new, safer ones. A week ago, the South Korean phone maker revealed that over 60 percent of Galaxy Note 7 units sold in the US mobile market had already been turned in via the exchange program, and about 90 percent of users had elected to get a replacement unit.
And now that a number of wireless carriers in the US are now looking to sell the Galaxy Note 7 again, things may be starting to look bright for Samsung. And the company needs to get its mojo back -- as recent years have shown, the holiday season always generates the best sales numbers the whole year, and for sure, Samsung is looking to recoup its losses because of the recall.
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