Sure, social media platforms have allowed us to connect better with each other. But they have also become unwitting breeding grounds of hate speech and trolls. Social media brands are now trying to make their platforms more hate-free, and Twitter is no exception to this. Just recently, the company has rolled out additional updates to its settings, specifically introducing more mute options.
Twitter users will be able to find these extra new options by going to Settings, and then select Notifications and then choose Advanced Filters. Basically, the additional options now allows people to mute any other Twitter user automatically, either those who are not followers of the user, or those who have a brand new Twitter account. The expanded mute options should already be deployed on the Android and iOS mobile operating systems, as well as on the web version of Twitter.
Some may remember that back in March early this year, Twitter had launched filters that essentially let users mute 1) other people who they do not follow, 2) those who are using a default profile image, and 3) those who had not confirmed their email address or phone number with Twitter.
With the latest extra mute options, Twitter now has half a dozen filters in total. Of course, Twitter users are free to choose which specific filter (or filters) to activate as they like. But people also need to think about using the filters more carefully -- while they can undoubtedly screen against trolls and haters, they could also keep away fresh acquaintances, new colleagues, potential business contacts, or even prospective customers.
For now, there is no word yet from Twitter with regards to how users are responding to the current mute options, but here is hoping it will make social media a more hate-less place. The last few years have seen Twitter being used by anonymous trolls in attacking people, including celebrities. Leslie Jones is one recent example -- after starring in the Ghostbusters reboot, the comedian had to endure unflattering remarks from netizens, notably from former Breitbart editor Milo Yiannopoulos.
Even the world’s biggest social media platform is not immune to hate speech. Facebook currently employs over 7,000 people to track what users post, with the objective of screening against content that feature graphic imagery and violence. Of course, this is easier said than done -- Facebook has close to 2 billion active users on a monthly basis. The volume of posts is just too big to handle.
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