The biggest wireless carrier in America is going to brick its Galaxy Note 7 devices after all, but only after the busy holiday season. About a week ago, Samsung had announced that it was planning to roll out a particular software update that will make all remaining units of its embattled phablet essentially unusable. The purpose of the update is clear -- to get Galaxy Note 7 owners, once and for all, to surrender their units.
At the time the South Korean phone maker made its announcement, major US wireless carriers AT&T, T-Mobile, and Sprint had all agreed to push the software update. Industry leader Verizon Wireless, however, refused to budge. The Big Red stated that it was against the update because it did not want its Galaxy Note 7 owning customers to be left hanging out to dry, i.e. without a smartphone to use during the holidays.
But Verizon Wireless has since reversed its position regarding the matter, revealing this week that, yes, it will get with the program and push Samsung’s software update to Verizon users, but only on January 5th. For comparison, AT&T and Sprint are also pushing their respective updates in early January next year, while T-Mobile is planning to deploy on its end starting on December 27th.
Amidst all the troubles caused by the failure of Samsung’s latest phablet offering, it is worth remembering that the primary concern always is the safety of the mobile users. Samsung, its wireless carrier partners, and the United States Consumer Product Safety Commission (CPSC) all agree to this, despite some signs indicating otherwise. The fact of the matter is -- as long as there are Galaxy Note 7 units still out there, they pose some risk to people, and the safest course for everybody is to stop using the device altogether.
In Verizon Wireless’ case, it is strongly urging its mobile users to return any Galaxy Note 7 device to the retail outlet from which they purchased the unit. After all, customers who do this can get to have their device replaced by visiting the Big Red’s official website.
For those not familiar with Samsung’s latest software update, it has the effect of preventing any Galaxy Note 7 from charging. Without this functionality, the owner of the device is forced to power it down, and basically render it useless. Back in September earlier this year, the South Korean tech giant actually deployed a less aggressive version of this update, specifically one that limits the Galaxy Note 7’s recharge capacity to just 60 percent.
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