Those who just purchased their new Moto X Pure Edition handset and are planning to use their device on Verizon Wireless may be in for some disappointment. It appears that the biggest wireless carrier in the United States is not ready to activate Motorola’s new phablet in its vast network. Indeed, there were reports (from sources such as PrepaidPhoneNews and Reddit) that Verizon has been refusing mobile users trying to activate their Moto X Pure Edition devices on the Big Red’s network.
According to the reports, Verizon Wireless apparently can not seem to find the IMEI, which stands for International Mobile Equipment Identity. For those not in the know, the IMEI is usually required in order to activate a specific mobile device upon a certain wireless network. In Verizon’s case, it will need to add the Moto X Pure Edition’s IMEI to its database before the wireless carrier can activate the smartphone in its network.
Needless to say, this is an awfully awkward situation for Verizon Wireless, considering that about a week ago, the wireless carrier had sort of promised that it will allow mobile users to activate their Moto X Pure Edition on the Big Red’s network. As many wireless service providers may already know, mobile consumers are an especially vocal (or whiny, or even panicky) bunch -- when they are not happy, they are often very loud about it, and often on social media.
Obviously, Verizon Wireless needs to fix this real fast. Fortunately for owners of the Moto X Pure Edition, the wireless carrier is ready to assure them that the problem is just temporary. As a matter of fact, Verizon has already stated that the new Motorola phablet is indeed certified and supported on its network, but due to some technical issues regarding activation, the handset has not been fully supported yet. Verizon Wireless was quick to add that they are targeting to sort everything out by September 18th.
Quite oddly, Verizon Wireless actually had similar issues with other past releases, notably the Nexus 7, the Nexus 6, and even the iPhone 6. More intriguing is the fact that other major wireless carriers in the United States, such as AT&T and T-Mobile, do not seem to have this kind of problem. Wireless carriers that support SIM based services really just need to activate SIMs, not the smartphones themselves. GSM wireless carriers has been pulling this stunt for several years now. Verizon Wireless though refuses to activate a SIM unless it is one that has received the wireless carrier’s blessing. The problem is compounded because it also affects mobile virtual network operators (MVNOs) that use Verizon’s network, including TracFone, PagePlus, and Selectel.
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