The world’s biggest seller of smartphone devices is planning to roll out a new software update that should brick every Galaxy Note 7 phablet that has not yet been returned. Specifically, Samsung’s software update will prevent all remaining units out there from charging, and will also take away their ability to function as smartphones. The South Korean tech giant will be deploying the update starting this coming December 19th, with the roll out spanning over a whole month.
AT&T held a high profile event recently in order to formally introduce DirecTV Now, which will be going live on Wednesday November 30th with a price of $35 a month for access to 60 channels. The DirecTV Now service will be made available to view on a wide range of connected devices and platforms, most especially mobile devices like smartphones and tablets.
Not happy with your supposedly now safe Galaxy Note 7 unit? Fortunately, all major wireless carriers in America have decided to let owners of replacement Galaxy Note 7 devices exchange their unit for another smartphone (of equal or lesser value; for more expensive phones, customers are made to pay the price difference).
In light of the recent 6.2 magnitude earthquake that struck Italy just this week, all the major wireless carriers in the United States, namely Verizon Wireless, AT&T, T-Mobile, and Sprint, have revealed that they are planning to waive all communication fees between the US and Italy on a temporary basis.
RootMetrics has published the results of its latest round of wireless tests (for the first six months of 2016), and industry leader Verizon Wireless has come out on top in virtually every category. Apart from bagging the best overall performance title, the Big Red also managed to capture the best marks in terms of network reliability, connection speed, data, voice calling, and text messaging.
OpenSignal is a firm that specializes in mapping mobile coverage, and it has released its latest report regarding the quality and connection speed of the respective networks of the biggest wireless carriers in the United States. In terms of the overall quality of network, T-Mobile was the winner.
Among the four biggest wireless carriers in America (namely Verizon Wireless, AT&T, T-Mobile, and Sprint), AT&T has emerged as the network with the best customer care performance, at least according to a survey conducted by market research firm JD Power.
The second quarter of this year has seen two of the biggest major wireless carriers in the United States battle it out with their respective rewards programs. AT&T was the first to open fire, introducing its AT&T Thanks rewards program in the early part of June. AT&T Thanks offered benefits such as a buy one, get one deal that promises free movie tickets on Tuesdays, plus some other freebies.
AT&T has launched a new promotional deal in select states across the US that will give customers of the wireless carrier’s DirecTV service a chance to get a free iPhone 6s unit and enjoy a 50 percent discount on up to five additional iPhone 6s devices. This special offer is made available until the end of June only.
The latest American Customer Satisfaction Index (ACSI) report has just been published this week, providing information on which companies today have scored the best in terms of achieving customer satisfaction among US consumers in industries such as wireless service, mobile devices, fixed line phone, Internet service, and subscription TV.
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