The Federal Communications Commission (FCC) has issued a statement revealing that it has recently entered into a settlement with major US wireless carrier AT&T, wherein AT&T will need to pay $6.8 million to wireline customers who were charged $9 a month for availing of directory assistance services that turned out to be run by scammers.
Customers of AT&T who filed for refunds after experiencing unwanted charges on their phone bills may not be able to get full reimbursement from the US major wireless carrier. The reason: there is just not enough money to go around. Yikes.
Verizon Wireless will be paying an amount of $90 million to the Federal Communications Commission over charges of cramming, a practice that unfairly bills customers for services without their knowledge and full consent.
Also paying is fellow wireless carrier Sprint, who will be handing over an amount of $68 million over similar charges. Combined, both wireless carriers will be paying a total of $158 million in restitution and fees. $120 million of that amount will be paid to affected customers.
Oops. Sprint has been busted for charging tens of millions of dollars in unauthorized third-party messaging charges to customer bills.
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