The world’s biggest seller of smartphone devices is planning to roll out a new software update that should brick every Galaxy Note 7 phablet that has not yet been returned. Specifically, Samsung’s software update will prevent all remaining units out there from charging, and will also take away their ability to function as smartphones. The South Korean tech giant will be deploying the update starting this coming December 19th, with the roll out spanning over a whole month.
The undisputed leaders of the wireless industry in the United States have been busy making changes to their prepaid plans recently, but in totally contrasting manners. As reported by Prepaid Phone News, AT&T has decided to increase the amounts of data via its add-on options on its GoPhone prepaid plans. As for Verizon Wireless, it looks like it is discontinuing a couple of its more affordable prepaid plans.
Not happy with your supposedly now safe Galaxy Note 7 unit? Fortunately, all major wireless carriers in America have decided to let owners of replacement Galaxy Note 7 devices exchange their unit for another smartphone (of equal or lesser value; for more expensive phones, customers are made to pay the price difference).
Maybe the biggest wireless carrier in the United States is just not a fan of unlimited data. Speaking at an investors conference recently held this week, Fran Shammo, the chief financial officer of Verizon Wireless, reiterated this position regarding unlimited plans.
In light of the recent 6.2 magnitude earthquake that struck Italy just this week, all the major wireless carriers in the United States, namely Verizon Wireless, AT&T, T-Mobile, and Sprint, have revealed that they are planning to waive all communication fees between the US and Italy on a temporary basis.
RootMetrics has published the results of its latest round of wireless tests (for the first six months of 2016), and industry leader Verizon Wireless has come out on top in virtually every category. Apart from bagging the best overall performance title, the Big Red also managed to capture the best marks in terms of network reliability, connection speed, data, voice calling, and text messaging.
OpenSignal is a firm that specializes in mapping mobile coverage, and it has released its latest report regarding the quality and connection speed of the respective networks of the biggest wireless carriers in the United States. In terms of the overall quality of network, T-Mobile was the winner.
Among the four biggest wireless carriers in America (namely Verizon Wireless, AT&T, T-Mobile, and Sprint), AT&T has emerged as the network with the best customer care performance, at least according to a survey conducted by market research firm JD Power.
This piece of news may not sit well with Qualcomm (or for that matter, Qualcomm fans). As reported by Bloomberg, selected editions of Apple’s next flagship devices will be fitted with an Intel wireless chip, as opposed to one built by Qualcomm. According to Bloomberg’s sources, iPhone devices for the Chinese mobile market will likely retain their Qualcomm processors, as well as those models for Verizon Wireless.
The latest American Customer Satisfaction Index (ACSI) report has just been published this week, providing information on which companies today have scored the best in terms of achieving customer satisfaction among US consumers in industries such as wireless service, mobile devices, fixed line phone, Internet service, and subscription TV.
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