Business Phone Service Providers in Lenhartsville, PA
Despite technological advances in communication, the main way in which people get in touch with businesses is still the telephone. Therefore, choosing a telephone service for your business is very important. However, the effect your telephone service has in your business can be great, which is why it is also hard to choose the appropriate service. A good phone service provider will be reliable and affordable, as well as provide you with all the features your business requires. Evaluating different services and providers is vital so that way you will be able to choose the company that best suits your needs.
There are two types of business phone services offered in Lenhartsville, PA: Traditional, analog telephone services and business VoIP service. Understanding the difference between them is key to choosing a provider. Below we will compare business phone services to give you the information you need to make the best choice.
Understanding VoIP Phone Service
Voice over Internet Protocol is a newer phone service type that gives users an alternative to putting in a traditional analog phone line. VoIP has been around for about ten years now but has just recently become more mainstream. Many businesses are finding that letting go of their traditional service and choosing VoIP is really helping their business communication needs. Using VoIP service gives you quality calls just like the traditional phone lines of old, but the calls are transferred through the Internet. Therefore, you must be sure that you have a strong Internet connection before choosing this type of phone service. If you are not sure if your current connection will support VoIP, use the Wirefly Internet Speed Test to check.
The biggest difference found between PSTN and VoIP is the way that calls are carried. With PSTN service, all calls are carried through an analog signal. VoIP uses the Internet and digitizes the calls you make and receive. A perk of this service is that sending your calls through the Internet is much less expensive than the traditional way, so making and receiving calls costs a whole lot less. This is a great choice for any business that deals with a lot of international calls because the rates are much lower. You'll also find packages that allow you to make unlimited calls to certain areas for one low price, eliminating the need to worry about per minute rates.
VoIP service in Lenhartsville, PA will come with any type of calling feature that you could need for your business. These will include caller ID, multiple extensions, ring groups and call forwarding. You'll also have remote access to your voicemail, voicemail to email and fax to email service.
VoIP providers in the Lenhartsville, PA area provide plans that are meant for small and large businesses alike. You may be a small company that needs just five lines or a large corporation who will require hundreds of extensions for your employees. Either way, there will be a VoIP service that can meet your business needs.
How to Choose the Right VoIP Service Provider
Since VoIP has become more mainstream in Lenhartsville, PA, there are more and more companies popping up all over that offer their services to consumers. Use this to your advantage, as each company will have different features and rates that you can choose from.
You'll want to carefully consider what you want for your business first. Think about the number of extensions you will need, the features that your company will use the most, if you plan on expanding your company any time soon and what your budget for phone service is.
From there, consider the different companies in your area that offer VoIP phone services. Look at the features they offer and make sure they have what you want. Their prices and packages will be different, so make sure you find one that best suits your needs. However, you will want to make sure the company itself is reliable. Paying for cheap VoIP phone service won't be worth it if the company you choose has terrible customer service.
What is Plain Old Telephone Service?
With a traditional phone service, your calls will be carried over the POTS, which is also known as a PSTN (public switched telephone network). This system exists all throughout the nation and is composed of many wires, satellite dishes, cellular networks, and landlines. POTS has existed for nearly 100 years and was the first telephone network created.
Having a POTS phone service costs quite a bit more than VoIP in Lenhartsville, PA, primarily because the POTS framework is incredibly sizable, creaky, and demands continual upkeep. Since POTS is an analog-based system, it's hard for it to dispatch information across distances of any length.
Whenever you call some long distance on a POTS line, the signal will pause at several spots along its path of transmission. Because the signal will move through machinery being operated by a number of businesses, long-distance calls placed on a POTS line are not cheap. Much of the hardware once used to transport, exchange, and direct calls has become completely digitized, but the final link (the bridge linking the regional office to the user) remains analog.
PBX Analog Phone System
Many businesses in Lenhartsville, PA use PBX, which means private branch exchange. This system routes the calls that go into the office and is responsible for the multitude of features that the analog system offers. These include features such as voicemail, multiple extensions and call forwarding.
The location of the PBX may be found at the user's site or it may be hosted from a remote location. But no matter where it is found, an analog PBX may be costly. A PBX analog system will require multiple types of hardware in order to be set up correctly, causing your initial cost to be more than $1,000. Since you will be paying later to maintain or fix this equipment, your expenses can quickly add up. Calling in a professional to fix an issue can often cost your company a $100 dollars an hour or more.
You'll also want to bear in mind that a traditional PBX for your company phone may need to be updated or expanded on later, causing your business additional expenses. This will be especially expensive if your company grows and needs to add on more lines. Always take this into consideration before choosing a traditional phone service.
One of the major reasons many people avoid a PBX system is because it is still subject to breakdowns and issues, like any other electronic system may be. Your repair and hardware bills may go through the roof when you have to fix your system, but when you have a business, you must fix your telephone lines right away. Additionally, if the system becomes obsolete, you will have to replace it, which will cost your company more and more money every time.
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