Finding the Best Phone Service Provider in Troy, VA
When you own a business in Troy, VA, the most popular way to have customers contact you is still via telephone. This goes to show that having a sound, reliable telephone provider for your company is still the best way to bring in business and allow your customers to contact you easily. A phone service should be dependable, consistent and cost-effective, and should offer the services that you really need to run your business the right way. Make your decision carefully when you are choosing what type of phone service to choose in Troy, VA. You'll be given two choices when you need to set up a package, either VoIP or Analog. Each service has different features to them, so it is vital to understand what they offer before choosing one over the other. Before you make your final decision, read on to understand what both phone services offer and the differences they have.
Understanding VoIP Phone Service
Voice over Internet Protocol is a newer phone service type that gives users an alternative to putting in a traditional analog phone line. VoIP has been around for about ten years now but has just recently become more mainstream. Many businesses are finding that letting go of their traditional service and choosing VoIP is really helping their business communication needs. Using VoIP service gives you quality calls just like the traditional phone lines of old, but the calls are transferred through the Internet. Therefore, you must be sure that you have a strong Internet connection before choosing this type of phone service. If you are not sure if your current connection will support VoIP, use the Wirefly Internet Speed Test to check.
The biggest difference found between PSTN and VoIP is the way that calls are carried. With PSTN service, all calls are carried through an analog signal. VoIP uses the Internet and digitizes the calls you make and receive. A perk of this service is that sending your calls through the Internet is much less expensive than the traditional way, so making and receiving calls costs a whole lot less. This is a great choice for any business that deals with a lot of international calls because the rates are much lower. You'll also find packages that allow you to make unlimited calls to certain areas for one low price, eliminating the need to worry about per minute rates.
VoIP service in Troy, VA will come with any type of calling feature that you could need for your business. These will include caller ID, multiple extensions, ring groups and call forwarding. You'll also have remote access to your voicemail, voicemail to email and fax to email service.
VoIP providers in the Troy, VA area provide plans that are meant for small and large businesses alike. You may be a small company that needs just five lines or a large corporation who will require hundreds of extensions for your employees. Either way, there will be a VoIP service that can meet your business needs.
Picking Out a VoIP Carrier for Your Troy, VA Business
Now that VoIP has become a favorite with business owners, a lot of carriers are ready to fight for your attention. On first glance this may make it seem hard to pick out a specific provider, but you can in fact benefit from this.
The first step is to take into account your needs in relation to a professional phone system. Think about things like how many extensions you'll require, what functions you'll have to use day by day, whether you expect to expand your company in the coming months, and what your budget is for business telephone service.
After that, you can search for plans from the numerous commercial VoIP companies in Troy, VA. Scope out the plans they have, how much they cost, and the company's industry standing in general. Keep in mind that functional telephone service is vital to your company's profitability, so try to select a vendor that has established itself positively in terms of dependability and customer support.
Traditional Business Phone Service
Traditional phone service carries your calls over the PSTN, the public switched telephone network. This system is available nationwide, comprised of telephone lines, mobile networks, satellites and cables. The PSTN network, the first type of phone network used for business purposes, has existed for almost a century.
Using a PSTN telephone service in Troy, VA costs more than VoIP. The PSTN infrastructure, being very old as well as large, tends to requires regular maintenance. It also has a more difficult time sending data over long distances.
When making calls traveling long distances over the PSTN, data stops at numerous locations along the way during the course of its transmission. Since the data flows through equipment owned by various companies, costs for PSTN calls can accrue expensive charges. Although most of the infrastructure being used to carry, switch and route calls is digital, the connection between the local central office and the customer continues to be analog.
Analog Phone System and PBX
Most Troy, VA businesses use a private branch exchange, or a PBX, that routes the calls that they get within their office. When you have a business phone service, the PBX is what allows the different calling features to happen, such as call forwarding, voicemail, conference calls and more. You also need a PBX to run multiple extensions in your office.
A traditional PSTN phone system can host the PBX either at a remote location or actually at the place of business. Unfortunately, either option can be very expensive. When you need to set up your business phone system using a PBX, you will have to invest in a lot of different types of hardware. This could run your business at least $1,000 to start. Not only that, but installation is not included in this price, as well as the configuration of the equipment and any maintenance that will need to be done later on. You will either need to have someone in your company take care of any maintenance down the road or call the company to have a service representative come and fix the issue. This could run your company at least $100 an hour or more, which can get expensive when you need to call multiple times.
If you do choose to use a traditional PBX for your business, you should be aware that you may have to upgrade or expand it in the years ahead. This is also expensive. Not only that, you may be limited on the number of lines that you can add to your phone system. If you do need to add lines to your growing company, you will be required to pay for the hardware and the installation to accommodate your business growth. A PBX is also known to breakdown, which will also cost a great deal to fix.
Business Phone Service Providers in Troy, VA ZIP Codes
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