Gen Mobile is a somewhat new MVNO that was launched in mid-2018, and it runs on the Sprint Network. Gen Mobile was founded by Robert Yap, a former executive of TruConnect and H2O Wireless, who brings considerable wireless experience to his new venture.
Gen Mobile aims to provide quality cell phone service for affordable prices. All plans are $25 per month or less, and several Gen Mobile plans offer unlimited international text messaging.
Gen Mobile Plans
Gen Mobile offers cell phone plans ranging from $5 per month to $25 per month. The $5 per month plan offers no talk or data, but unlimited text messaging. The $25 per month plan offers unlimited talk and text, including international texting, and 3GB of 4G LTE data. The $15 per month plan comes with unlimited talk and text, including international texting, and 1GB of 4G LTE data. Gen Mobile plans also include mobile hotspot capabilities. Customers can also choose to add minutes or data whenever they want for additional charges, only if they need it.
Gen Mobile offers customer support 7 days/week via phone, live chat, and email. This is valuable because not every MVNO offers live support via phone.
What Phones Does Gen Mobile Offer?
Gen Mobile offers a variety of smartphones for purchase on their website, including Samsung Galaxy devices and older Apple iPhone models. There are also lower-end affordable phones like an Alcatel flip phone, and some low-cost LG smartphones.
Since this review was written, a rep from Gen Mobile reached out and added: "We offer 3 month plans at 20% off, we’ve increased our handset availability (all A stock), our customer support is top-notch and we always offer a 7 day money back guarantee (from day the customer receives or activates)."
Gen Mobile offers a 7 day risk free trial. If you are not happy with your Gen Mobile plan, you can get a full refund if you cancel within the first 7 days from your activation date. Gen Mobile also offers 15 days of free texting after your plan expires each month, in case you forget to pay your bill.
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