Tello is notable among many MVNOs thanks to the flexibility they offer their subscribers: no-contract, prepaid cell plans that can be modified as often as need be. Designed to help their clients save their cash, Tello's plans allow each subscriber to decide exactly how many minutes, texts, and how much data they need. This review will take a closer look at the details behind their service, and inform about any updates or changes in service.
Wirefly Rating: 5/5 Stars
Reliability Of T-Mobile's Network
Tello piggybacks on T-Mobile's popular and powerful 4G and 5G GSM network, which equals accessibility to lightning-fast data in most places in America. Prospective subscribers are encouraged to refer to T-Mobile's coverage map before they sign up, so they can ensure their needs will be met, wherever they may roam.
Tello doesn't believe in contracts, or boxing their clients into any particular plan. Since there is no contract, yes, theoretically one COULD change their plan every month! This could be such an asset to the customer who changes the amount of calling, texting, and data they need frequently, with no penalties or hassles.
Calls to Canada, Mexico, and China are included in subscribers' plans, and the rates for other countries are quite reasonable.
Although tethering is not always available with prepaid cell plans, the capacity to share one's data with other devices is automatically enabled for all Tello subscribers.
There are some pros and cons of an MVNO in general, but some things at Tello have recently been upgraded, and now Tello has improved coverage and faster data speeds.
Bring Your Own Device
Similar to other prepaid cellular providers, new customers aren't offered any financing options or discounts to get a new device. If they want a new device, they unfortunately will have to pay full price for it, no exceptions. Bringing their own compatible, unlocked device is always an option. If neither is a viable option, then buying a refurbished device from an online or local vendor is a frugal choice. More phones are compatible and ready to join Tello on GSM, but indeed phone financing isn't yet available.
Cost of Data
Tello's data plans can make a serious impact on your wallet. For example, the unlimited talk, text, and data plan is offered for $39 per month. In comparison, T-mobile offers a completely unlimited plan (text and minutes included) that costs about $70 monthly. Furthermore, Tello customers can change their plans with no fees before the billing date, and the remaining balance is rolled over the next month. Customers can repurchase data anytime to still enjoy the benefits of having 4G & 5G data speeds.
Compare Tello cell phone plans using the tool below, or by going to the Tello plans page.
Family phone plans with very simple and flexible plan management, no extra cost per line and no shared plan balances. Each line is set up with its own plan choice and bill date.
24/7 Human Customer Support. According to Tello customers who have written a review on TrustPilot, Tello has a top-notch service (4.6 rating from +7000 reviews) that comes with extra care when it comes to their customers' needs
Referral program - $10 for both the referer and the referred user. There is no limitation on how many people a Tello customer can refer. The Tello dollars can be used to pay the next bills or even purchase a new phone.
The bottom line is Tello can be a great option for the person that doesn't need many minutes and is primarily located within Sprint's coverage area. For those who have more complex needs from a phone, however, it may be more prudent to consider other prepaid cellular carriers.
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