Finding the Best Phone Service Provider in East Templeton, MA
When you own a business in East Templeton, MA, the most popular way to have customers contact you is still via telephone. This goes to show that having a sound, reliable telephone provider for your company is still the best way to bring in business and allow your customers to contact you easily. A phone service should be dependable, consistent and cost-effective, and should offer the services that you really need to run your business the right way. Make your decision carefully when you are choosing what type of phone service to choose in East Templeton, MA. You'll be given two choices when you need to set up a package, either VoIP or Analog. Each service has different features to them, so it is vital to understand what they offer before choosing one over the other. Before you make your final decision, read on to understand what both phone services offer and the differences they have.
VoIP Phone Service: What it is and How it Works
VoIP stands for voice over Internet protocol and is one of the most recent types of phone services available in East Templeton, MA. This is an alternative system that has been around for over ten years but is just now beginning to become more mainstream. A large number of businesses are making the switch from traditional phone service to VoIP, especially start-ups who are willing to try a new system. Call quality of a VoIP phone service is just the same as when you have a traditional phone line in place, even though the calls are made through the Internet. For this reason, a reliable business Internet connection is crucial to have in order to receive dependable VoIP service in East Templeton, MA. If you want to make sure your connection supports VoIP, use the Wirefly Internet Speed Test to check.
Many people aren't aware of how VoIP phone service works, so they may shy away from it. VoIP carries calls through the Internet instead of a traditional analog signal that many people are used to. Sending calls through your Internet provider is actually much cheaper than the traditional way of making calls through telephone lines and cables. Calls can be made and received for a lot less than what you are paying now. VoIP phone service also offers international and long distance calls for much less of a price. More and more providers are putting together long distance packages that allow you to pay a flat rate each month, perfect for businesses that make a lot of these types of calls. You won't have to worry about surprise bills that put you way over budget.
VoIP phone service plans also offer a variety of features that you can add-on to your package. You can request hundreds of features such as caller ID, call-waiting, call-forwarding, voicemail with remote access and more. If your business is larger and you need multiple extensions, VoIP can supply them for you.
VoIP phone service plans are also designed for different company sizes. You may be starting up and only need a few different lines, or your corporation may have hundreds of employees who all need their own extensions. No matter what, you'll easily find a VoIP service that can fit your needs for a reasonable price.
How to Find a Business VoIP Service Provider
In East Templeton, MA, VoIP has recently become very popular, as more and more business owners are realizing the benefits to this type of service after comparing it to traditional analog services. This means there are many providers that sell VoIP packages and who will compete for your business. This may seem confusing at first, but it is actually something you can use to your advantage, as you won't have to settle for just one company.
To begin, decide what features you absolutely have to have for your business. This may depend on how much you can spend for your phone service; if you think you will be expanding in the near future you will want to have the right add-ons. You'll definitely want to include call waiting and caller ID on your list, as these are basic features most companies need to use.
Look up the different offers from various VoIP phone service providers in East Templeton, MA. See what features they offer, how much they cost, and how well their company is doing. Consider their reputation before you make a decision. Having a working phone system in place is extremely important for your company, so you will always want a provider that has a good reputation and provides excellent customer service.
What is Plain Old Telephone Service?
With a traditional phone service, your calls will be carried over the POTS, which is also known as a PSTN (public switched telephone network). This system exists all throughout the nation and is composed of many wires, satellite dishes, cellular networks, and landlines. POTS has existed for nearly 100 years and was the first telephone network created.
Having a POTS phone service costs quite a bit more than VoIP in East Templeton, MA, primarily because the POTS framework is incredibly sizable, creaky, and demands continual upkeep. Since POTS is an analog-based system, it's hard for it to dispatch information across distances of any length.
Whenever you call some long distance on a POTS line, the signal will pause at several spots along its path of transmission. Because the signal will move through machinery being operated by a number of businesses, long-distance calls placed on a POTS line are not cheap. Much of the hardware once used to transport, exchange, and direct calls has become completely digitized, but the final link (the bridge linking the regional office to the user) remains analog.
PBX and the Analog Phone System
Most East Templeton, MA companies use a PBX, or private branch exchange, to route calls that are received within their office. When you set up a business phone service, the PBX is what allows the users to enjoy the different call features, such as voicemail, caller ID, multiple extensions and more.
The PBX in a traditional PSTN phone system may be located at a remote location or at the user's premises. But no matter where it is, an analog PBX is expensive. A complete business phone system which uses a PBX will need countless types of hardware that the business owner must purchase themselves. This investment may start at $1,000 and up. Not only that, configuration and maintenance will be a separate cost, which could run you a $100 an hour or more.
Upgrading a traditional PBX in East Templeton, MA can be difficult and expensive. Many of the PBX systems only support a small amount of lines. This will become a problem if your business becomes larger and you need to add more extensions. You'll end up having to pay for more hardware to accommodate your growth, as well as the service hours to install them.
A PBX may also experience issues and breakdowns, much like other types of electronic hardware. This could result in expensive repairs and hardware replacement costs if you have a problem with your PBX. If your PBX becomes obsolete, you'll also be responsible for replacing it, which could conceivably occur every few years. This could end up costing you hundreds of dollars over time, plus the aggravation of having to have a costly service team come in.
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