Newton Junction, NH Business Phone Service Providers
Finding a business phone service provider in Newton Junction, NH can be confusing at times. But it is a very important first step when you are a business owner, whether you are just starting up or have been in business for years. The telephone is still the first form of communication most customers and vendors go for when they want to get in touch with a business, especially if that business happens to be further away. You need a phone service that is both affordable and reliable, so before you make the decision of what company to go with, do your research. There are two main phone service providers that you can choose from, either a traditional analog service or the newer VoIP phone service. You should understand just what the difference is between the two before you make your final decision. You can compare below the difference between these two types of providers.
What is Business VoIP Service?
VoIP stands for Voice Over Internet Protocol, and it is the most advanced type of phone service available in Newton Junction, NH. VoIP phone service offers business customers an alternative to using the traditional Public Switched Telephone Network (PSTN) with an analog line. VoIP has been around for over a decade. In the last few years, the service has become more popular as more businesses are making the switch from PSTN to VoIP.
The main difference between PSTN and VoIP is the way in which the calls are carried. A PSTN service offers an analog signal to carry the call, while a VoIP digitizes the calls and carries them through the internet. Before choosing a VoIP service you must make sure that your internet service can handle the bandwidth required. You can use the Wirefly Internet Speed Test to check this. Sending and receiving data from the internet is much cheaper than using the phone network, and if you make frequent long-distance or international calls your phone bill can rise very quickly. However, with VoIP service you will find that the cost of each call is significantly lower to that of a PSTN provider. As well as offering a significantly cheaper service, many VoIP providers also offer a flat-rate package that allows you to make unlimited calls to certain locations without worrying about per-minute charges.
There are many features regularly included in business VoIP service plans. Most Newton Junction, NH providers offer the regular PSTN services such as multiple extensions and caller ID's, as well as offering other interesting features like remote access to voicemail, ring groups, fax-to-email, call forwarding and many other useful add-ons that will ensure that you get the best service for your business's needs.
VoIP service providers offer many different plans. Whether you are a small company with only five lines, or a large corporation with hundreds of extensions, there is likely a VoIP service provider in Newton Junction, NH that will offer you a plan that is suited to your needs and budget.
Choosing the Right VoIP Provider in Newton Junction, NH
You'll find that there are many service providers who will try and get you to hire their business in Newton Junction, NH. Use the competition you will find to your advantage while you compare and contrast their different plans and rates. Don't settle for the first company that comes your way, and don't let any sales people push you into choosing their plan before you understand what you are getting into.
You'll always want to make a list of the services you absolutely have to have for your company. You may need call forwarding because you close certain days and hours and need to get your calls right away. You could need multiple lines for your larger company or just one for your small store.
Then, look up different offers from business VoIP providers. Check out what type of features they provide and how much they are. You should also double-check their reputation before choosing a company. If they have poor customer service, this isn't a good sign. Remember, your customers need to get ahold of you, so a working phone line is an essential part of owning a business. If a company has too many complaints against them, you may consider passing them by, no matter how cheap they are.
What is Plain Old Telephone Service?
With a traditional phone service, your calls will be carried over the POTS, which is also known as a PSTN (public switched telephone network). This system exists all throughout the nation and is composed of many wires, satellite dishes, cellular networks, and landlines. POTS has existed for nearly 100 years and was the first telephone network created.
Having a POTS phone service costs quite a bit more than VoIP in Newton Junction, NH, primarily because the POTS framework is incredibly sizable, creaky, and demands continual upkeep. Since POTS is an analog-based system, it's hard for it to dispatch information across distances of any length.
Whenever you call some long distance on a POTS line, the signal will pause at several spots along its path of transmission. Because the signal will move through machinery being operated by a number of businesses, long-distance calls placed on a POTS line are not cheap. Much of the hardware once used to transport, exchange, and direct calls has become completely digitized, but the final link (the bridge linking the regional office to the user) remains analog.
PBX: Private Branch Exchange
Most Newton Junction, NH businesses use a PBX, or private branch exchange, to route the calls that go through their office. A PBX system allows different calling features to function correctly, such as multiple extensions, call forwarding, voicemail and more. It is an important part of the phone system.
A traditional PSTN phone system can utilize the PBX either from the user's premises or from a remote location. But an analog PBX has a big drawback, and that is the expense. When you set up a complete business phone system that includes a PBX, you will need various types of hardware that you will be required to purchase to get started. This expense falls on the business owner and the initial investment can be anywhere from $1,000 and up. Other factors, such as installation and configuration, are also not included in the initial price. Any maintenance that must be done on the PBX will also be the business owner's responsibility. Hiring a professional to come out to look at any problems can cost at least $100 an hour, if not more.
A traditional PBX may also breakdown or parts of it can become obsolete, again a problem that can be very costly to fix. Many of these systems do not support more than a few lines at a time, so upgrading to more if your business grows will add on the expense of having to purchase additional hardware. You'll get stuck paying for costly repairs for years to come if you choose this type of phone system for your business.
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