Choosing the Right Green, OH Business Phone Service Provider
The ability of your customers to reach out and purchase your product or service in Green, OH depends upon your choosing a reliable telephone service provider. Using the telephone remains the number one way most customers still use to get in touch with your business. Choosing the right kind of phone service for your business means contracting with a service that is affordable, dependable, and offers your business the specific features that make doing business with you as easy and convenient as possible. It's important to take the time to carefully evaluate a variety of business phone service types and providers available in the Green, OH area before making a commitment. You can choose between traditional analog telephone service, or VoIP service, explained in the comparisons of business phone service providers that follow.
What is Business VoIP Phone Service?
VoIP simply means Voice Over Internet Protocol. This type of service has been around for about ten years but is just now becoming more well-known and popular among business owners. It is an alternative phone service from the traditional analog line that many people are familiar with, but one that offers many new features. So many companies in the Green, OH area have found that choosing VoIP over the old type of phone service is much better for their communication needs between customers and vendors. VoIP allows you to make and receive quality phone calls through the Internet as opposed to the old-fashioned cables and lines. This means that you must have a strong Internet connection for your VoIP service to work well before you choose it as your main form of communication. We can test your current connection to see if it supports VoIP with the Wirefly Internet Speed Test. However, most Internet providers can now support VoIP service.
One of the biggest comparisons between VoIP and PSTN is the way calls are conducted. When you have a PSTN service, your calls are sent and received by way of a traditional analog signal. VoIP services carry all calls through your Internet connection. One reason many business owners are choosing VoIP service is because the Internet is a faster way to make and receive calls. Plus, you are more than likely to have a reliable connection anyway, so why not put it to good use? It also costs less to make calls over the Internet, as well, which can be a big factor among small business owners who need to keep their budget down. Many VoIP companies offer packages with low international and long distance rates, so you never have to worry about running up a huge bill if you make a lot of these types of calls for your business.
VoIP service also offers every type of calling feature that your company could possibly need or want. You can choose to receive caller ID, voicemail, multiple extensions and call forwarding. If you need fax to email or voicemail to email service, VoIP has you covered.
VoIP service providers in the Green, OH area offer plans for both small and large businesses. So whether you only need a few lines for your family-owned business or you plan on needing hundreds for a large corporation, a VoIP service provider can arrange reliable service for both.
Picking Out a VoIP Carrier for Your Green, OH Business
Now that VoIP has become a favorite with business owners, a lot of carriers are ready to fight for your attention. On first glance this may make it seem hard to pick out a specific provider, but you can in fact benefit from this.
The first step is to take into account your needs in relation to a professional phone system. Think about things like how many extensions you'll require, what functions you'll have to use day by day, whether you expect to expand your company in the coming months, and what your budget is for business telephone service.
After that, you can search for plans from the numerous commercial VoIP companies in Green, OH. Scope out the plans they have, how much they cost, and the company's industry standing in general. Keep in mind that functional telephone service is vital to your company's profitability, so try to select a vendor that has established itself positively in terms of dependability and customer support.
What is PSTN, or Traditional Business Phone Service?
A traditional phone service carries all calls over the PSTN. This stands for public switched telephone network and is generally what most consumers think of when they think phone service providers. This system has been around for nearly 100 years and is made up of cables, telephone lines, satellites and mobile networks. This was the very first type of phone network to ever be used.
However, the PSTN actually is more expensive than VoIP, because of how old and large the PSTN infrastructure is. It requires very regular maintenance and that cost gets passed onto consumers. PSTN is analog, so it is harder sending data over longer distances.
When someone makes a long distance call to or from a Green, OH business using the PSTN, the data stops at different places along its journey. The equipment that is in use is also owned by various companies, making these types of calls more expensive. While most of the infrastructure that carries and routes these calls has become digital, the “last mile' is not. The connection between the caller and the local central office is still analog.
PBX Systems: What Does This Mean for You?
Most Green, OH businesses use a private branch exchange, or PBX, to route the calls that come through their company. The PBX is what allows the company to enjoy the different calling features, such as voicemail, caller ID, call forwarding and more.
When a company uses a traditional PSTN phone system, they must have a PBX, which can be located either at the company or at a remote location. But it doesn't matter where the PBX is located in terms of cost, as it is still very expensive to use. When you first need to set up the whole phone system, you'll be required to purchase a number of pieces of hardware. Your initial investment could cost at least $1,000, if not more. Other necessary steps, such as installation, configuration and future maintenance, will not be included in your initial purchase price. Therefore, if you need to hire a service technician to fix a problem, you will be paying at least a $100 an hour for them to come out to you.
Additionally, a traditional PBX system in Green, OH may need upgraded or expanded in the future, which can be both difficult and expensive to do. Since many PBX systems don't support more than a few different phone lines, if you need more extensions in the future you will be required to pay for the hardware to install them.
A PBX system can also experience breakdowns and issues after being installed. If it does, you will again be responsible for paying for the repairs and any hardware costs that your company needs. There is also the chance that your system could become obsolete at any time, forcing you to replace it.
Business Phone Service Providers in Green, OH ZIP Codes
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