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Being contacted via telephone is still the most popular way for people to get in touch with a business. Therefore, having the best telephone service provider in Texas is still important and beneficial to your company. You will always want a service that is not only reliable, but affordable for your needs. A business phone service provider should offer all the different features that you will need to run your business, so it is important to make your decision carefully before deciding on what phone company you are going to go with. Evaluate the different service types that each provider offers. When you are deciding, you'll be faced with two choices, these being either a traditional analog phone service or a VoIP service. They both have different features so it is important that you understand the distinctions. Compare these two Texas business providers below before making your final decision.
|Provider||Plan Details||Monthly Rate*|
| || The #1 VoIP solution for remote teams. || |
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| || Alliance |
* 12% discount for subscribing and paying for a year upfront
| Details |
VoIP phone service is not as complicated as one may think. VoIP stands for Voice Over Internet Protocol and is simply a relatively new way for phone companies to provide reliable service. VoIP has been around for more than ten years but is only now becoming more well-known and popular among business owners who want to use the latest technology within their company. This service allows calls to go over your Internet connection at your business and is exactly the same as a traditional phone line. Many new companies, especially start-ups, choose this service for their communication needs. You will only need a reliable Internet connection to receive the best call quality with VoIP. To check to see if your current business Internet provider supports VoIP, use our Wirefly Internet Speed Test. However, most Internet providers support VoIP.
The biggest contrast between VoIP and PSTN is the way calls are carried. PSTN calls are carried by use of an analog signal, while VoIP calls are digitized and run through an Internet connection instead. Many business owners choose VoIP connections because running data through an Internet connection is actually less expensive than a traditional phone network; plus, most companies already have a connection that they are already paying for. VoIP service providers also charge less for long distance and international calls, and many providers have flat rate packages that will keep your costs down. This is perfect for businesses that make a lot of international calls but need to stick to a budget. You won't be hit with surprise charges that are through the roof with a VoIP phone service.
Texas VoIP phone service providers will also offer customers a number of calling features that may be helpful for their business. You'll receive access to features such as caller ID, remote access voicemail, call forwarding and voicemail to email. You'll also be able to set up as many phone extensions that you need. You may be a local candle business with one location and only need two extensions for your space. Some business owners may be head of a large corporation who will require thousands of extensions for all of their employees to use. Either way, there are VoIP services that can fit your needs without breaking your budget. This is especially helpful for a business owner who may be starting off small and needs to watch their finances carefully.
When you start your search for the best phone provider, you'll see that there are many VoIP service suppliers battling to do business with you. While you may be overwhelmed at first, you can actually use this to your advantage.
Consider what you need before you choose a company. You will want to know how many lines you will need, whether you will utilize the special features enough to be worth buying them and if your business has the potential to grow down the road. How much the companies charge for service will also be a factor. If you are a smaller company, you won't want a company that overcharges.
Compare all of the features between the companies to see who offers the most for the best rate. Look into the actual reputation of the company, as well. Finding a cheap VoIP service isn't beneficial if the company has poor customer service and a bad reputation. Remember that your company needs to have a reliable phone service to make and receive calls, so choosing a cheap company can actually lose you money if they do not offer reliable service.
Traditional phone service carries your calls over the PSTN, the public switched telephone network. This system is available nationwide, comprised of telephone lines, mobile networks, satellites and cables. The PSTN network, the first type of phone network used for business purposes, has existed for almost a century.
Using a PSTN telephone service in Texas costs more than VoIP. The PSTN infrastructure, being very old as well as large, tends to requires regular maintenance. It also has a more difficult time sending data over long distances.
When making calls traveling long distances over the PSTN, data stops at numerous locations along the way during the course of its transmission. Since the data flows through equipment owned by various companies, costs for PSTN calls can accrue expensive charges. Although most of the infrastructure being used to carry, switch and route calls is digital, the connection between the local central office and the customer continues to be analog.
Most Texas businesses use a PBX, or private branch exchange, to route the calls that go through their office. A PBX system allows different calling features to function correctly, such as multiple extensions, call forwarding, voicemail and more. It is an important part of the phone system.
A traditional PSTN phone system can utilize the PBX either from the user's premises or from a remote location. But an analog PBX has a big drawback, and that is the expense. When you set up a complete business phone system that includes a PBX, you will need various types of hardware that you will be required to purchase to get started. This expense falls on the business owner and the initial investment can be anywhere from $1,000 and up. Other factors, such as installation and configuration, are also not included in the initial price. Any maintenance that must be done on the PBX will also be the business owner's responsibility. Hiring a professional to come out to look at any problems can cost at least $100 an hour, if not more.
A traditional PBX may also breakdown or parts of it can become obsolete, again a problem that can be very costly to fix. Many of these systems do not support more than a few lines at a time, so upgrading to more if your business grows will add on the expense of having to purchase additional hardware. You'll get stuck paying for costly repairs for years to come if you choose this type of phone system for your business.
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