Google has a long list of applications and tools that are used by people in their professional and personal lives on a daily basis. Recently, Google has been focusing on developing applications and tools for the workplaces, and somehow has managed to get considerable success in the field. Google offers not only the most used search engine in the world but also provides millions of users across the planet a highly flexible cloud storage and comprehensive list of web-based productivity applications and tools, not to forget its highly popular Gmail. However, surprisingly for many, Google with its Google Voice application can even compete with your phone service company.
Google Voice is Internet calling solution that comes loaded with a wide range of features, including a local phone number, calling, texting, email to voicemail, and SMS capabilities. The users can not only use Google Voice to receive or make calls, locally and internationally but can also send texts from the web or through a smart device. And, the best part is that Google Voice is absolutely free to use. Google Voice is highly helpful for local businesses as it would allow businesses to make calls from the local number provided by Google Voice, make interactions with customers more fluid through texts, and let businesses to handle high call volume through the additional Google Voice number. Even though Google Voice has a professional tone to it and comes with a lot of features, it is suitable for the freelancers and new start-ups, but it doesn't always give out the most professional appeal achieved by other alternatives to Google Voice already operating in the market.
It is quite natural to think about Hosted PBX or even business VoIP when talking about business communications, but for many small businesses, it might be a costly affair. Thankfully, there are a few alternatives that one can consider other than Google Voice, which just might be what you are looking for yourself and your business.
Here are the best alternatives to Google Voice:
Grasshopper may come across as an expensive alternative to Google Voice, but it is certainly worth it. Grasshopper offers a comprehensive phone system, and the users can choose a local, toll-free or a vanity number, as per their preference. And, if you think that the 800 numbers are getting too old in the modern era, Grasshopper takes care of your doubts with their new 844 number series offering.
Moreover, the mobile application of Grasshopper is futuristically designed and comes with some unique and advanced features, such as mobile fax signatures, voicemail transcriptions copied to email, faxes converted to PDFs and emailed, and more. Other than these, it also comes with the regular features like auto attendant, greetings, remote functionality, employee extension number, add agents/departments, and more.
Price Range: The starting price for the services offered by Grasshopper is $12 monthly with 6 cents per minute, and comes with other packages that include $24 per month and 500 minutes with one number, and $49 per month with two numbers and 2000 minutes.
For businesses and freelancers looking for their own vanity number and not just a local number, Grasshopper is an ideal choice.
Customers are looking for a comprehensive and reliable cloud-based phone system with multiple advanced features.
VirtualPBX is similar to Grasshopper in that it offers a comprehensive virtual phone system, and the users can choose a local, toll-free or a vanity number, depending on what they want. VirtualPBX also offers 800 numbers.
In addition, the VirtualPBX iPhone and Android app is well designed and comes with some unique and advanced features, such as mobile fax signatures, voicemail transcriptions copied to email, faxes converted to PDFs and emailed, and more. Other than these, it also comes with the regular features like auto attendant, greetings, remote functionality, employee extension number, add agents/departments, and more.
Price Range: The starting price for the services offered by VirtualPBX is their Basic Plan which is $12.99 per month and includes 1,000 shared continental U.S/Canada & toll-free minutes, 2 local or toll-free phone numbers, and free 24/7 support.
For small businesses and freelancers
Customers looking for a comprehensive and reliable cloud-based phone system with multiple advanced features.
MightyCall is similar to Grasshopper and VirtualPBX in that it offers a comprehensive virtual phone system, and the users can choose a local, toll-free or a vanity number, depending on what they want. MightyCall also features 800 numbers.
MightyCall offers a full-featured business phone system that features high-quality audio, thousands of talk minutes, auto-attendant, custom greetings and music on hold, call forwarding, voicemail and transcription, porting existing numbers, multiple extensions, call queues, after-hours call routing, visual call flow configuration, ringing at the same time or in sequence, VIP or blacklist call routing, conference calling, and much more.
Price Range: The starting price for the services offered by MightyCall is their Basic Plan which is $19.99 per month and includes 1,000 minutes, and 2 local or toll-free phone numbers
For small businesses, home businesses and freelancers.
People looking for a comprehensive and scalable phone system for their small business
Telzio is yet another cloud-based phone system for businesses and is highly cost-efficient. However, the company has ensured that it comes packed with features that the modern businesses and professionals are looking for without having to spend a fortune. The businesses can have their own US number for just one dollar per month. Along with the US number, Telzio offers unlimited extensions, unlimited calls, and SIP accounts. It is a pay as you go and the calls are charged, but it is worth it for businesses that have just started off. With unlimited extensions available for free, every employee can have their personal extension that adds to the professional decorum of the business. Other features offered by Telzio include call forwarding to local numbers and landlines, free call recording, IVR menus, and a web-based control panel. Users can even add a toll-free or fax number if they want for just $5 a month.
Price Range: Lowest priced plan starts at $50/month for 1,000 free minutes, and unlimited users. Customers can change their minute usage any time, and can add as many numbers as they want under the same plan.
Telzio is a perfect choice for businesses looking for many extensions for free along with the power and long list of features offered by cloud-based business phone system.
Supplemental phone line due to its unbelievably low pay as you go cost.
DingTone is a potential alternative to Google Voice as it provides the users with a local phone number and allows them to make unlimited phone calls for free. The users can also send and receive SMS and text messages for free with DingTone. It also allows the users to share their location or send pictures through it. Thanks to its modern technology, it allows for free conference calls and even group chats that hundreds of participants can join at the same time.
DingTone is a mobile application that synchronizes easily with Facebook, and thus, helps with calling or sending messages to friends on Facebook becomes easier. Moreover, the users can also use the application to call landline or mobiles phones through it at a very nominal cost in more than 200 countries. DingTone can easily integrate with the Facebook Messenger or can even reply the customers through texts, and thus, can act as a platform tool that would make customer service more attentive and responsive.
Price Range: Flat rate of $9.99 for 500 minutes and $18.99 for 1000 minutes.
Businesses looking for a text message-based customer support. It helps in making customer support more attentive, and also helps in reducing the burden on manual customer support.
Complete integration with Facebook Messenger to make use of the platform for responsive customer support.
OnSIP recently shook the industry by introducing a completely free plan. It offers users to make free video and voice calls and get unlimited extensions. The company also provides other advanced features like slack integration, web call links, web-based phones, business timing rule, Chrome extension, developer API, team presence, and more. The best part about OnSIP is that it comes with unlimited SIP to SIP calling as well as SIP domain hosting, and the users can place calls through any app or SIP phones with ease. One of the key features offered by OnSIP that surprised many in the industry is the Developer API and that too for free for the basic users. It would help make small businesses give out a highly customizable outlook by integrating OnSIP with their CRM platform or the SaaS solutions.
Price Range: Free video and web voice calling for up to 100 users and unlimited users, it comes at $24.95 per month, with other added features.
Keeping costs low and using a potent Google Voice alternative. For customers who do not want to use Google Voice, OnSIP is the perfect choice within budget.
For individuals and businesses that find web calling more useful than phone-based calling, OnSIP is a natural choice. It also offers a multitude of features that make it efficient and economical alternative to Google Voice.
It is an exciting addition to this list as an alternative to Google Voice. FreedomPop was established as a free mobile plan, a first of its kind in the world. The company offers a virtual number that is functional across the globe and also offers free calling to more than 60 countries. Along with the features mentioned above, FreedomPop also provides texting, free Wi-Fi calling, and voicemail transcription service. The basic plan offered by FreedomPop is entirely free, and it comes with 200 minutes of calls, 500 MB of free data access monthly, and 500 texts limit.
The company also offers unlocked mobile devices for the users who want one at an economical price. There are many other business-oriented services and solutions provided by the company, including bulk purchasing, unified billing, online account management, and discount pricing. These services help the firms to make the most of the business phone system and use it to their advantage to give out a professional outlook of the company. The bulk purchasing of devices offered by FreedomPop can help small to medium-sized businesses to provide work-related phones to their employees.
Price Range: Absolutely free till 500 MB data, 200 minutes, and 500 texts. Advanced plans determined through the personalized quote.
Businesses who want to give their employees mobile phones with free international calling and voicemail transcription services.
For freelancers, self-employed professionals, and businesses who are looking for absolutely free service without compromising on the quality of services.
Line2 has undoubtedly grown tremendously in recent times to be named as one of the most popular alternatives to Google Voice. Line2 focuses on building the local presence of its users while giving them connectivity across the globe. Just like in Google Voice, with Line2, users can send and receive unlimited texts as well as calls from and to the United States and Canada. The users can choose their number and can even a completely free toll-free number with Line2.
Few other features of Line2 business phone system services include auto attendant, group conferencing, picture messaging, and group messaging. The company has gone to lengths to offer customers high-quality services at low cost.
Price Range: $9.95/mo (or $99.50 annually) for the Standard Plan, which gets you virtually unlimited calling minutes, unlimited SMS and MMS messaging, lets you choose a United States or Canada number, offers call forwarding, screening, and more, group calling, and low international rates. $14.95/mo (or $149.50 annually) for the Pro Plan which offers all Standard features but also includes auto attendant, simultaneous call forwarding, dial by name directory, add/remove multiple lines, customized call screening, and after-hours call handling. $19.95/mo (or $199.50 annually) for the Elite Plan, which includes all Standard and Pro features, but also comes with toll-free numbers for your entire team, premium customer support, online faxing, personalized setup and live chat support, voicemail transcriptions delivered to your email, and Line2 Call Queue to manage high call volumes.
For businesses that have employees who are traveling all the time or have workers stationed remotely. It makes it easier for the employees and the business owners to stay connected to the business at all the times, and not miss out on any lead or customer call, irrespective of where they are in the world.
Line2 bills the users only once a year and therefore helps in reducing the overall costs. So, budget users can consider Line2 as an alternative to Google Voice.
Even though Voiceably comes across as an expensive phone system service at 500 minutes a month for $19, it does pack some powerful and useful features. The user can get an unlimited extension for each employee as well as each department within the company and can choose from a toll-free number or a local number. Other services offered by Voiceably includes conference calls, number porting, voicemail transcription, call recording, and much more. It also provides Developer API, which is a unique yet highly useful offering as the businesses can integrate Voiceably to their existing CRM with its help. The Developer API can also be used to fuse Voiceably to any production applications of the business.
Price Range: Voiceably primarily offers three packages starting with $19 per month with 500 minutes and unlimited SMS, $49 monthly with two local/toll-free numbers and 2,000 minutes, and Enterprise package that comes at $199 monthly with 10,000 minutes and three numbers.
Businesses that are looking for customized business phone system can use Voiceably as its Developer API can help it integrate with existing CRM and SaaS platform. With more customizations, the businesses can use their phone system in an efficient manner, saving time and money, while increasing productivity.
Voiceably is an ideal choice for call centers and businesses that work closely with clients.
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