A common problem with the iPhone is a failure to ring. Many users have been frustrated by missed calls even when the ringer is set to maximum volume. In most cases, the issue is easily fixed, and the following explains how.
While it may seem obvious, the first thing to check is if the ringer is set to "on." This is done by examining the ringer-silent switch on the side of the phone. If this switch has been pulled toward the screen, the ringer is on. If it is set away from the screen, it is in silent mode, and this is why the phone is not ringing. The silent setting will also show an orange stripe by the switch. When the ringer is on, the phone's display will show a speaker icon.
If the phone is not allowing any sounds, it may need to be taken to an Apple store for an evaluation. The worst-case scenario is the phone will need to be returned to its factory settings, which is annoying and inconvenient.
The main reason an iPhone will not ring is because the "Do Not Disturb" setting has accidentally been engaged. When this is turned on, all calls, alerts and notifications will go silent. The user will also miss any text messages that have arrived. This is very troublesome when an important event or conversation is taking place.
When the Do Not Disturb setting is on, there will be a crescent moon displayed to the left of the battery icon. To avoid accidentally putting the phone into Do Not Disturb, it is helpful to explore the available options and create a schedule. This allows the user to enjoy the benefits of Do Not Disturb without missing any vital calls or texts.
Since iOS 7, it is very simple to turn off Do Not Disturb. Just swipe upwards from the screen bottom to show the Command Center. Find the moon icon and tap it once to disengage the setting.
If the iPhone still does not ring after checking the silent mode and Do Not Disturb, it is possible the device has a hardware issue.
Over time, the lightning connector or headphone jack can become built up with dirt and other substances. This can cause the phone to detect that something is plugged in even when that is not the case. If the phone is always in headphone mode, it will not allow the ringer to work.
While is not a sure thing, the jacks can be cleaned by using an antistatic brush or even a new toothbrush. These brushes can remove the material clogging the ports and allow the phone to operate normally again. Antistatic brushes are inexpensive and can be purchased online in packages of three.
If the above method is successful, the phone should ring during incoming calls. If it does not work, which is often the case, the damage is too extensive. It may be that there is a short circuit inside of the phone or some other problem caused by the dirty ports. At that point, the only option remaining is to take the phone to an Apple store or use the company's mail-in service to get the phone repaired. It should be noted that with the mail-in option, there is a small possibility the user may receive a refurbished phone in return.
Getting an iPhone fixed at an Apple store can be very costly. Another option is to contact a repair company with experience in Apple products to send out a technician. This comes at substantial savings and will allow for a quicker evaluation and resolution of the problem. It also saves time by not having to locate and drive to an Apple store, which may not be nearby or open at the user's convenience.
If an iPhone is not ringing when it should, the above tips will help to isolate the reason. It is very easy to set the device to silent by accident, and it is helpful to check this first when an important call is expected. The Do Not Disturb setting on an iPhone is a wonderful feature if the user knows how to set it. If they do not, it can be a large source of frustration. Becoming familiar with the phone's options will help to avoid any confusion and missed calls.
The iPhone is an amazing device that enriches conversation, work and creativity every day. Following the above checklist will resolve many of the issues that contribute to the phone not ringing when it should.
