While Optimum Internet Service is only available for residents of New York, New Jersey, and Connecticut, it's still highly recommended as they don't require a contract, offer up to 300 Mbps speeds for downloading, and are priced fairly for the area. While the service may not be offered in a very large area, it's still among the best-rated cable internet service providers in the country.
Not being tied to a contract is a great benefit to any service plan, it's a pretty serious reason to consider Optimum in and of itself. Some services like AT&T U-verse will charge their customers almost $200 in early termination fees if the contract isn't completed. While Optimum is not the only internet service provider to offer no contracts, some of them like Comcast will charge their customers a monthly fee for the service. A lot of customers will always choose the service that doesn't require a contract just for the convenience of not being tied to a company.
Pricing and Internet Speeds
The lowest-priced service that Optimum offers is their Optimum 10 plan. The Optimum 10 only offers a download speed of 10 Mbps, but for $24.95 a month if someone just uses the internet to browse the web and check their social media it's a pretty great deal. This plan isn't recommended if someone is planning on using any streaming services or if there will be multiple people connected as 10 Mbps is a pretty slow connection. They can try to watch Netflix with the service, but chances are the quality of the picture will be affected pretty seriously and they will experience a lot of buffering while watching. If waiting a bit for a movie to download isn't really a problem, then this plan is still a good option. Downloading an entire HD movie usually only takes about 20 minutes to complete. $24.95 is a great price for the internet if you aren't a heavy user and would like to save some money. The 10 Mbps plan with XFINITY is priced at $39.99 a month without a contract in comparison, which is a pretty considerable price difference for the same speed.
The most expensive internet plan that Optimum has to offer is the Optimum 300 with 300 Mbps download speeds. While there are faster speeds offered by other internet service providers in the area, it's pretty rare that speed is required. It really isn't necessary to pay for speed that is never going to be used. If there are two people living in a home and both stream movies and shows, the Optimum 60 plan should be enough. With 60 Mbps download speeds, both people streaming shouldn't experience any buffering. Optimum also offers 100 and 200 Mbps plans with no contracts if a home's internet usage is somewhere in between.
While Optimum is a cable internet service provider, they were rated as the best provider for actually delivering their advertised speeds to their customers. Optimum's rating was actually better than any internet service provider no matter the type of service. A lot of cable ISPs have slowed down speeds during peak hours of usage, Optimum does not have this problem and the customer will get the download speed that they are paying for no matter what time of the day it is.
If upload speeds are also a concern, Optimum has that covered as well. With a speed of 35 Mbps, they have one of the highest upload speeds available with cable internet. Other companies such as Suddenlink only offer upload speeds of 7.5 Mbps. This is important for customers who share large files, play online games, and upload their own content to the internet. If you don't upload a lot of data or don't mind waiting, upload speeds aren't a big deal but for a lot of people it is.
Optimum was rated as having a "low" level of frustration for customers. Getting help online is relatively easy, they have a live chat and are generally able to help most customers with what they need including some questions about installation. A lot of customers are so happy with Optimum, that they miss the ISP when they move out of the area or end up going back to them after switching to a different internet service provider. In fact, JD Power rated Optimum 5/5 for their quality of customer service.
With how many people appreciate Optimum after experiencing other internet service providers it is easy to see why.
Optimum has a few other features like offering a free router to their customers. While most companies offer a combination router and modem, Optimum doesn't. While Optimum offers modems for rent, in general, it's a good idea for customers to purchase one of their own.
There are also some interesting perks like access to sites like Newsday and News 12 Varsity that streams high school games live and posts frequent updates. This may not interest everybody, but it is a neat perk to consider.
For most people, the Optimum 60 is the most recommended plan. It offers enough speed for 2 people and is fairly priced at $44.95. If 60 isn't quite enough speed for the household, for just $10 more they offer the Optimum 100 with speeds of 100 Mbps. Since the service is cable, they offer an internet and cable TV bundle featuring the Optimum 60 at $79.95 a month and only have to pay one bill.
Wirefly Is America's Most Trusted Source For All Cell Phones, Plans, TV, and Internet Deals
Wirefly offers great deals on a large selection of smartphones, cell phones, tablets, mobile hotspots, and other wireless devices for the nation's most popular carriers. Use Wirefly’s innovative cell phone and plan comparison tools to ensure you are getting the best deal on the market. Shop with confidence knowing that Wirefly wants to help you find the best prices on cell phones, cell phone plans, TV, and Internet service.