When comparing prepaid or non-contract phone plans, SIMPLE Mobile has a lot to offer. Casual and serious phone users will be pleased with the flexible pricing and incredible value. All of the SIMPLE Mobile service plans work for all iPhone and Android phone users.
Background of the SIMPLE Mobile Company
When launching in 2009, SIMPLE Mobile was dedicated to offering affordable, simple plans for all unlocked GSM cell phone users. The idea was to provide mobile freedom with the exchange of a SIM card.
By offering 4G services on the T-Mobile GSM Network, SIMPLE Mobile made the cellphone industry inexpensive, simple to understand, and customer friendly.
With its winning proposition and its success, SIMPLE Mobile has become one of the fastest growing MVNOs (mobile virtual network operator) in the history of wireless service.
A new chapter for the company began in 2012 when TracFone Wireless acquired SIMPLE Mobile. In the United States, TracFone Wireless, Inc. is the largest all-prepaid cell phone carrier in the country.
Over the years, SIMPLE Mobile has continued to thrive in the cell phone service world by adding a variety of plans and selling iPhone and Android devices.
SIMPLE Mobile defines a monthly period as thirty days of service. Unless the plan is a truly unlimited data plan, the data will transfer at 2G speeds after the high-speed data limit has been met. With truly unlimited data plans, the data speeds will remain at 4G.
Each of the SIMPLE Mobile’s plans offers unlimited international texting. Each plan also includes unlimited international calls to particular countries such as Mexico, China, India, and Canada. For countries not covered, a Global Calling plan can be added for $10. This credit will carry over for 180 days after the last use.
The pricing for the plans can change over time and should be verified before purchasing.
SIMPLE Mobile has a variety of plans ranging from $25 to $60. All unlimited plans regardless of price offer unrestricted calling to landlines in 64 countries. These service plans work in the United States and Mexico. The amount of data depends on the plan purchased.
The $25 plan offers 1GB of data at 4G LTE speed, but after the 1GB, it drops to 2G. For $30 per month, you'd get 2GB at 4G LTE. The $40 plan offers 6GB at 4G LTE, and the $50 plan is a truly unlimited plan which provides all data at 4G LTE speed.
All four plans have mobile hotspot capability. SIMPLE Mobile also offers a $60 plan that is truly unlimited and gives 8GB of mobile hotspot. If a person wants to stream videos or watch live TV, the $50 or $60 plans typically will stream at DVD quality.
It is possible to save even more on the above plans by using SIMPLE Mobile’s Auto ReUp service to ensure the service stays active. The Auto ReUp feature automatically renews the membership every 30 days.
The first step in getting started with SIMPLE Mobile is having a T-Mobile compatible GSM phone. If a compatible GSM phone is needed, it can be purchased from SIMPLE Mobile or another retailer. After the phone has been secured, the next step requires a person to get a SIMPLE Mobile SIM kit.
With this kit, a service plan is needed to activate the service. If a person already has T-Mobile service, the existing phone can be used.
After getting a cell phone and plan, the next step is to get activated. The activation can be done by calling SIMPLE Mobile’s customer support or by going online to their website.
With SIMPLE Mobile, a person can keep his or her number or get a new one. A landline number can also be ported over. However, some numbers cannot be ported for various reasons.
If a person is transferring a number, it is recommended to keep the service current until the transfer is completed. This procedure should take approximately 48 hours for 95% of customers according to SIMPLE Mobile.
SIMPLE Mobile Phones
SIMPLE Mobile offers customers a variety of mobile phones including the most recent iPhone and Android smartphones. Samsung Galaxy S8+/S8, Huawei Sensa LTE, ZTE Mobiles, Alcatel phones, LG X Style LTE, are just a few of the wide variety of Android phones available from SIMPLE Mobile. The Android website provides reviews and comparisons to help customers choose between cell phone styles.
SIMPLE Mobile also has a BYOD program which allows customers to bring their own devices so they can continue to use their existing phone or tablet. However, the device must be able to support a SIM card or have a SIMPLE Mobile SIM card.
It also must operate between GSM 850 and GSM 1900 MHz bands. If the device does not work within these bands, the user cannot enjoy all of the power and signal that SIMPLE Mobile offers its customers.
If a customer decides to purchase a new phone, SIMPLE Mobile offers a large variety of cell phones beginning at just under $100. The most affordable phones are typically paid for outright, but more expensive phones can be purchased using a payment plan offered by SIMPLE Mobile.
This payment plan would be a separate charge and agreement from the monthly cell phone service plans offered by the company.
If a customer chooses to purchase a phone from SIMPLE Mobile, he or she can do it by using SmartPay. SmartPay is done in three easy steps. The first step is to pick the mobile device and the appropriate service plan. Next, the customer checks out with SmartPay. Finally, the client waits for approval of the payment.
To get approved, the customer must provide proof of a social security number, at least a $1000 monthly income, and be over 18 years of age. He or she will also have to give an email address and other personal information to get approval.
The first payment must be made with a debit or credit card. Typically, the new account must have a standard US checking account number associated with it, also. Once approved, the supplier will ship the phone to the customer.
This SmartPay lease-to-own plan allows consumers to purchase a variety of devices easily on affordable payment plans.
The plans can be for 15, 22, or 24 months and the length is determined when applying. The total monthly bill will include the device payment, service plan, fees, and taxes. If the customer wants to save money, it is possible to pay the lease off early with the Early Payoff Option.
SmartPay does not have a 24/7 customer and technical service team which can be a drawback. Customer service is available seven days a week from 8 am to 11:45 pm EST. A customer can also access tutorials, guides, FAQs, etc. on the SIMPLE Mobile website for instant help.
SIMPLE Mobile Phone Upgrade Plan
These plans are airtime plans that have phone upgrade discounts included for a price done in increments. After the eligibility upgrade period, each of these plans gives the customer the option to upgrade their phone at a discounted price.
A customer becomes eligible once he or she has accumulated 18 upgrade points. Each of the three SIMPLE Mobile plans offers a different amount of points for each ReUp. The $50 plan gives one point, the $60 plan gives 1.5 points, and the $70 plan gives three points.
The SIMPLE Mobile Phone Upgrade plan works differently for the different service plans. The $50 plan gives one point per month which means the customer will be eligible for a discount in 18 months.
The customer will be eligible for the discount in 12 months with a $60 service plan earning 1.5 points each month.
The fastest way to earn a phone discount is a $70 plan which allows a customer to be eligible for a discount in six months by earning three points with each ReUp.
The amount of the discount is also dependent on the service plan. It is possible to switch between plans, so the discount is based on the plan ReUpped the most. The $50 and $60 upgrade service plans give a $300 upgrade discount. The $70 upgrade service plan gives a $200 upgrade discount.
If a customer decides to use the auto ReUp feature of SIMPLE Mobile, the service plan is automatically renewed on the Service End Date.
The Auto ReUp feature can be canceled at any time. There are no fees or penalties when the feature is canceled. The Auto ReUp feature will also send out an alert before the payment is processed and after the payment is processed.
If the customer changes his or her service plan or adds or removes a line, the Auto ReUp feature will automatically change to the new information.
Also, if a client uses the Auto ReUp feature, he or she receives a discount on the service plans. With Auto ReUp, the prices are as follows:
$25 for $23.75
$30 for $28.50
$40 for $37.50
$50 for $45
$60 for $57
SIMPLE Mobile offers an unlimited international plan and a $10 pay-as-you-go ILD card for international calls. There are a few differences between these two options.
With the ILD card, a customer gets a $10 credit for international calls, and it can be added to any SIMPLE Mobile service plan. A customer can add as many $10 cards as they need or want.
The unused balance will accumulate each time a new card is added. This accrued balance will also carry over to the new service cycle. All international destinations are included with the $10 ILD card, but different destinations cost different amounts per minute.
When a customer wants to make an international call using a $10 ILD card, an access number must be dialed before the international number being called. It is important to remember the accumulated balance will expire after 180 days for the last use or thirty days if the service is inactive.
The unlimited international 30-day calling plan allows the customer to complete international calls to over 1,000 destinations. These plans are included with the $50 and $60 plans and include 30 days of nationwide data, text, talk, and international calling service.
SIMPLE Mobile Features
SIMPLE Mobile has a variety of value-added features. These features include call hold, call waiting, calling line identity restriction, 3-way calling, and calling line identity presentation. Other features they also offers are unlimited SMS to national and international areas and voicemail and international long distance.
If the customer has a data plan, SIMPLE Mobile also provides MMS and IM services. The service provided by the company works the same in Mexico as in the United States. A client who frequently travels to Mexico does not need to purchase a separate plan or SIM card.
SIMPLE Mobile offers free unlimited international texting when the user is in the United States also.
Answers to Common Mobile Service Questions
SIMPLE Mobile does collect State, Local, and Federal taxes required by law. These tax amounts are based on the address of the credit card used to pay for the service plan. If more information is needed about taxes or fees, it is available during checkout on the website.
SIMPLE Mobile offers live customer service with technical support seven days a week from 8 am to 10:45 pm (EST).
SIMPLE Mobile does not charge for early termination because it only offers month to month plans. Customers do not to sign a contract either. However, all customers must agree to the company's term and conditions.
Unlimited directory assistance services are provided free of charge to all customers by calling 411 directly.
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