Owning a business in Whitesboro, NJ means having to install a telephone service provider at one point or another. Calls from customers and vendors are still the number one way that the public will get in touch with you. The most reliable type of phone service is important to have for your business. You'll want to choose a company that offers dependable service for an affordable price. Customer service is also something you should factor into your consideration. So before you make the decision of what phone company to choose from, evaluate the various providers and everything they have to offer. You'll have the choice of either a VoIP phone service or the more traditional analog telephone service. You should understand exactly what the differences are between the two before you make your choice by comparing and taking into account the different rates and features. Decide which features and price range will work well for your business.
Understanding VoIP Phone Service
Voice over Internet Protocol is a newer phone service type that gives users an alternative to putting in a traditional analog phone line. VoIP has been around for about ten years now but has just recently become more mainstream. Many businesses are finding that letting go of their traditional service and choosing VoIP is really helping their business communication needs. Using VoIP service gives you quality calls just like the traditional phone lines of old, but the calls are transferred through the Internet. Therefore, you must be sure that you have a strong Internet connection before choosing this type of phone service. If you are not sure if your current connection will support VoIP, use the Wirefly Internet Speed Test to check.
The biggest difference found between PSTN and VoIP is the way that calls are carried. With PSTN service, all calls are carried through an analog signal. VoIP uses the Internet and digitizes the calls you make and receive. A perk of this service is that sending your calls through the Internet is much less expensive than the traditional way, so making and receiving calls costs a whole lot less. This is a great choice for any business that deals with a lot of international calls because the rates are much lower. You'll also find packages that allow you to make unlimited calls to certain areas for one low price, eliminating the need to worry about per minute rates.
VoIP service in Whitesboro, NJ will come with any type of calling feature that you could need for your business. These will include caller ID, multiple extensions, ring groups and call forwarding. You'll also have remote access to your voicemail, voicemail to email and fax to email service.
VoIP providers in the Whitesboro, NJ area provide plans that are meant for small and large businesses alike. You may be a small company that needs just five lines or a large corporation who will require hundreds of extensions for your employees. Either way, there will be a VoIP service that can meet your business needs.
How to Choose a VoIP Service Provider
The rise in popularity of VoIP services, especially among smaller businesses and startups, means that there are many providers in the market who are competing to convince you that they are the best choice. Choosing a provider may seem difficult, however, the popularity of VoIP and the number of providers in the market can work to your advantage because it means that the chances of finding the perfect one are higher.
The most important thing to establish before choosing a provider is what your communication needs are. Small businesses will not need a big package with many add-ons, while bigger corporations will benefit from these. Asking yourself how many lines you will need, or which features you will use on a regular basis will ensure that you do not pay for unnecessary items. It is key to consider the predicted growth of your business, this will help you figure out the type of contract you sign as well as assist you in evaluating how much you can spend on a phone service provider.
After you have established all of the above you can look into what the VoIP providers in Whitesboro, NJ are offering. Consider which services they provide and if they are affordable. Remember that with the number of providers in the market, investigating the company's reputation can save you a lot of frustration and money. A good phone system can be crucial to your business's success so make sure that you hire a service that has a good record in terms of reliability and customer service.
Traditional Business Phone Service: What it is and How it Works
The traditional business phone service uses the PSTN, short for public switched telephone network. The PSTN system is still greatly used nationwide and routes calls through a series of cables, telephone lines and satellites. This system is also what most mobile networks go through. This phone system was the first of its kind and has been in use for around a hundred years.
The infrastructure of the PSTN system is very large and old, making it more difficult and expensive to maintain. This causes it to be more costly than Whitesboro, NJ VoIP service because of the maintenance required to keep the system operational. PSTN is still analog, and sending calls long distances requires more work and expense.
Making a call over the PSTN when it is long distance requires the data to make stops at various locations. This data goes through different equipment that is owned by multiple companies, making the call more expensive. While most of the infrastructure that carries, switches and routes a PSTN call have become totally digital, the “last mile' is still analog. This is the connection found between the closest central office and the customer.
PBX and the Analog Phone System
Most Whitesboro, NJ companies use a PBX, or private branch exchange, to route calls that are received within their office. When you set up a business phone service, the PBX is what allows the users to enjoy the different call features, such as voicemail, caller ID, multiple extensions and more.
The PBX in a traditional PSTN phone system may be located at a remote location or at the user's premises. But no matter where it is, an analog PBX is expensive. A complete business phone system which uses a PBX will need countless types of hardware that the business owner must purchase themselves. This investment may start at $1,000 and up. Not only that, configuration and maintenance will be a separate cost, which could run you a $100 an hour or more.
Upgrading a traditional PBX in Whitesboro, NJ can be difficult and expensive. Many of the PBX systems only support a small amount of lines. This will become a problem if your business becomes larger and you need to add more extensions. You'll end up having to pay for more hardware to accommodate your growth, as well as the service hours to install them.
A PBX may also experience issues and breakdowns, much like other types of electronic hardware. This could result in expensive repairs and hardware replacement costs if you have a problem with your PBX. If your PBX becomes obsolete, you'll also be responsible for replacing it, which could conceivably occur every few years. This could end up costing you hundreds of dollars over time, plus the aggravation of having to have a costly service team come in.
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