Despite technological advances in communication, the main way in which people get in touch with businesses is still the telephone. Therefore, choosing a telephone service for your business is very important. However, the effect your telephone service has in your business can be great, which is why it is also hard to choose the appropriate service. A good phone service provider will be reliable and affordable, as well as provide you with all the features your business requires. Evaluating different services and providers is vital so that way you will be able to choose the company that best suits your needs.
There are two types of business phone services offered in Richville, NY: Traditional, analog telephone services and business VoIP service. Understanding the difference between them is key to choosing a provider. Below we will compare business phone services to give you the information you need to make the best choice.
What is Business VoIP Phone Service?
VoIP simply means Voice Over Internet Protocol. This type of service has been around for about ten years but is just now becoming more well-known and popular among business owners. It is an alternative phone service from the traditional analog line that many people are familiar with, but one that offers many new features. So many companies in the Richville, NY area have found that choosing VoIP over the old type of phone service is much better for their communication needs between customers and vendors. VoIP allows you to make and receive quality phone calls through the Internet as opposed to the old-fashioned cables and lines. This means that you must have a strong Internet connection for your VoIP service to work well before you choose it as your main form of communication. We can test your current connection to see if it supports VoIP with the Wirefly Internet Speed Test. However, most Internet providers can now support VoIP service.
One of the biggest comparisons between VoIP and PSTN is the way calls are conducted. When you have a PSTN service, your calls are sent and received by way of a traditional analog signal. VoIP services carry all calls through your Internet connection. One reason many business owners are choosing VoIP service is because the Internet is a faster way to make and receive calls. Plus, you are more than likely to have a reliable connection anyway, so why not put it to good use? It also costs less to make calls over the Internet, as well, which can be a big factor among small business owners who need to keep their budget down. Many VoIP companies offer packages with low international and long distance rates, so you never have to worry about running up a huge bill if you make a lot of these types of calls for your business.
VoIP service also offers every type of calling feature that your company could possibly need or want. You can choose to receive caller ID, voicemail, multiple extensions and call forwarding. If you need fax to email or voicemail to email service, VoIP has you covered.
VoIP service providers in the Richville, NY area offer plans for both small and large businesses. So whether you only need a few lines for your family-owned business or you plan on needing hundreds for a large corporation, a VoIP service provider can arrange reliable service for both.
How to Choose the Right VoIP Service Provider
Since VoIP has become more mainstream in Richville, NY, there are more and more companies popping up all over that offer their services to consumers. Use this to your advantage, as each company will have different features and rates that you can choose from.
You'll want to carefully consider what you want for your business first. Think about the number of extensions you will need, the features that your company will use the most, if you plan on expanding your company any time soon and what your budget for phone service is.
From there, consider the different companies in your area that offer VoIP phone services. Look at the features they offer and make sure they have what you want. Their prices and packages will be different, so make sure you find one that best suits your needs. However, you will want to make sure the company itself is reliable. Paying for cheap VoIP phone service won't be worth it if the company you choose has terrible customer service.
Traditional Business Phone Service: What it is and How it Works
The traditional business phone service uses the PSTN, short for public switched telephone network. The PSTN system is still greatly used nationwide and routes calls through a series of cables, telephone lines and satellites. This system is also what most mobile networks go through. This phone system was the first of its kind and has been in use for around a hundred years.
The infrastructure of the PSTN system is very large and old, making it more difficult and expensive to maintain. This causes it to be more costly than Richville, NY VoIP service because of the maintenance required to keep the system operational. PSTN is still analog, and sending calls long distances requires more work and expense.
Making a call over the PSTN when it is long distance requires the data to make stops at various locations. This data goes through different equipment that is owned by multiple companies, making the call more expensive. While most of the infrastructure that carries, switches and routes a PSTN call have become totally digital, the “last mile' is still analog. This is the connection found between the closest central office and the customer.
PBX Systems: What Does This Mean for You?
Most Richville, NY businesses use a private branch exchange, or PBX, to route the calls that come through their company. The PBX is what allows the company to enjoy the different calling features, such as voicemail, caller ID, call forwarding and more.
When a company uses a traditional PSTN phone system, they must have a PBX, which can be located either at the company or at a remote location. But it doesn't matter where the PBX is located in terms of cost, as it is still very expensive to use. When you first need to set up the whole phone system, you'll be required to purchase a number of pieces of hardware. Your initial investment could cost at least $1,000, if not more. Other necessary steps, such as installation, configuration and future maintenance, will not be included in your initial purchase price. Therefore, if you need to hire a service technician to fix a problem, you will be paying at least a $100 an hour for them to come out to you.
Additionally, a traditional PBX system in Richville, NY may need upgraded or expanded in the future, which can be both difficult and expensive to do. Since many PBX systems don't support more than a few different phone lines, if you need more extensions in the future you will be required to pay for the hardware to install them.
A PBX system can also experience breakdowns and issues after being installed. If it does, you will again be responsible for paying for the repairs and any hardware costs that your company needs. There is also the chance that your system could become obsolete at any time, forcing you to replace it.
Business Phone Service Providers in Richville, NY ZIP Codes
Wirefly Is America's Most Trusted Source For All Cell Phones, Plans, TV, and Internet Deals
Wirefly offers great deals on a large selection of smartphones, cell phones, tablets, mobile hotspots, and other wireless devices for the nation's most popular carriers. Use Wirefly’s innovative cell phone and plan comparison tools to ensure you are getting the best deal on the market. Shop with confidence knowing that Wirefly wants to help you find the best prices on cell phones, cell phone plans, TV, and Internet service.