Cox Communications was founded in 1962 and has its main headquarters in Atlanta, GA. Today, it’s one of the largest cable Internet, TV, and home telephone providers in the U.S. The company provides service in 18 states, however, the majority of its coverage area is in Arizona, Kansas, Louisiana, Massachusetts, Southern California, and Virginia.
Cox offers a number of Internet options as well as bundles for consumers intent upon saving money. In addition, Cox never throttles the Internet speeds of their customers and are known for always striving to give customers the optimum available service. Consumers who are interested in just basic internet for powering their basic browsing will find that the Cox low-priced plan is perfect for them. On the other hand, avid gamers usually "feel the need, the need for speed" and will be quite happy with one of the Cox faster internet plans.
Contacting Cox is easy. Any consumers wishing to order service from Cox or just get more info about the company's services have several available ways of contacting them. For starters, sales reps at Cox are available from 8am to 8pm Monday through Friday, and from 9am to 6pm on Saturday by calling (844) 329-1496 for customer support. That number is also available for checking on the status of recent orders. Cox other available contacts include:
Low-end speeds of 10 Mbps are available and very cost-effective. In addition, Cox offers high-end speeds of 1 Gbps as well as a broad range of speeds in-between to choose from. Availability of certain speeds can vary by location but you can simply enter your address in the Cox search tool and discover exactly what Internet speeds can be found in your particular area.
DIY Install Kits Available
Cox is one of the many Internet providers that charge a nominal installation fee, which can vary based upon your location. However, the company also provides a self-installation kit that is less expensive. Any customer who is comfortable with the Internet set-up process can save money by hooking it up themselves quickly and easily.
Available Data Plans
Internet plans offered by Cox include 1 TB per month of data. This is actually quite a bit more than most of the average households in the U.S. will ever end up using. In the event that a customer exceeds that limit, the additional charge is $10 for each additional 50 GB data block. In addition, an unlimited data plan is available for an additional charge monthly, which is perfect for homes that use a large amount of data each month.
Ranked Above Average
Cox Communications has a good reputation for its Internet service as well as their superior customer service. They are both ranked above average. This includes several other customer categories like performance and overall satisfaction. Any consumers who are in the market for Internet service in areas where Cox is available should start by putting this company on their list of available providers.
Cox is known for its reliable service and anyone valuing above-average customer service should be pleased with this big name telecom and Internet company. All in all, Cox happens to be a very large cable company that definitely stands out among all of the other Internet providers who tend to not be well-known for their consummate customer service the way that Cox is.
The fact is that Cox is quite well-known for its dependable Internet service. In addition, any consumers who value excellent customer service will be pleasantly surprised with what Cox offers in that very important area of business. It may very well be a big name Internet and telecom company but they give customer service like only smaller companies are providing in some cases these days.
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