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Not all technology is perfect, and, no matter the device, errors sometimes occur. In this case, your iPhone has come up with a message stating that it “cannot verify server identity.” Here is the true fix to this type of error.
The first step is to simply reboot your phone. To do this, press and hold the phone’s power button until the phone instructs you to “slide to power off.” Swipe your finger across the screen and wait for your device to shut down. After around a minute, press and hold your power button once again. Eventually, the Apple logo will appear and your phone will restart.
If the simple reboot did not work, it may be an issue with the Mail app itself. A problem like this could occur if the Mail app crashed without you realizing it, which happens with many apps. To restart the Mail app, press the Home button twice in rapid succession. The App Switcher will appear. Use one of your fingers to swipe the Mail app up until it disappears. Now, reopen the Mail app and see if the problem has been solved.
The next option is to delete the email account from the phone because the error could be caused by problematic factors with your email addresses’’ server identity certificates. This could potentially make it impossible for your phone to verify your email’s credentials and authenticity. With this said, please note that this method does not entirely delete the email account altogether. To do this, open your Settings app and press Accounts & Passwords. Look for the account that you would like to delete, tap it and press the red delete button. A confirmation box will open. When it does, tap the words Delete Account. Now, go back to the Accounts & Passwords screen and press Add Account. Select the mail service that you are using and enter in your login information.
If none of the aforementioned methods worked, you may just have to reset the entirety of the phone’s settings. In order to do this, go to your settings app, hit the General option, then press Reset. On the Reset page, you should see a Reset All Settings option. If your phone has a passcode, you must enter it in order to confirm the reset.
If you have completed all of the above methods, your phone should no longer state that it “cannot verify server identity.” Once the problem is solved, you should be able to freely receive emails from your email account while also being able to send emails to whomever you choose. The better news is that if this issue ever happens again, you will know exactly how to fix it. You may even be able to help one of your friends if they run into the issue, causing them to think you are a technological “genius” (pun intended).
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