Twigby Review 2018: Dependable and Affordable for Seniors
Are you connected to your phone every moment of the day? Can you not live without it? We have heard from many seniors through our site that this is absolutely NOT THEM. What they are wanting is dependable coverage that is very affordable and has good customer service. After reviewing many options, we have concluded that Twigby tops the mark in each of these instances and is a great option for an affordable cell phone plan for seniors. Let us explain.
We understand if you have not heard about Twigby. They really don’t focus on advertising too far out of their core target (frugal/value-conscious shoppers). However, many review and comparison sites have taken notice. Here are the key reasons why we believe Twigby is a great choice for seniors.
Here at Wirefly, our job is to evaluate calling plans. Twigby is one of the most flexible, low-cost options out there. Even better, they split their plans. What does this mean? You first choose the amount of minutes you need, then they give you the option to select how much data you want, if any at all. That’s right—you’re not forced to pay for data you won’t use. Yet if you want to, their data packages are very affordable too. This way, you are not forced into a pre-determined plan.
Plus, unlimited text messaging is included free with every calling package. Plans start at only $9 a month. We suggest that you start with the lowest price plan. Then, if one month, you use more than the 200 minutes that is included, you are simply moved to the next plan (500 minutes for $11 a month) and receive 300 more minutes to use for the month.
If you would rather not move up in minutes, data, or both, Twigby has that covered too. They offer what they call Overage Protection. Even better, Overage Protection is free! With Overage Protection – you simply choose if you want to allow being moved to the next plan or not. It is your choice.
Don’t get us wrong, we know that many seniors have embraced smartphones and could not live without them. Yet, there is still a strong contingent that would prefer that everyone would just stop staring at their smartphones all day. At Twigby, they offer smartphones AND basic flip phones. Yes, you can still get a simple phone at an affordable price - without a long-term contract or unnecessary activation fee. You will also see that they offer certified phones. Many of these phones are returns that would have been buyers remorse. Much like a pre-owned car. They run multiple tests on the phone, and reset it to just like it was new out of the box.
Why this is good for you?
Well, the savings, of course. Many of these certified phones come in at close to 60% off new prices. They also have an option that enables most Sprint phones and Apple iPhones to work on their network; they call it “Bring your own phone.” You simply punch in a couple of digits that are within your phone—a serial number of sorts—and can instantly see if your current phone would be compatible. So, if you like your current phone, it may work, and that is one less thing you must shell out money for.
Time and time again, the number one thing people consider most about cell phone service is the coverage. With Twigby, their customers get to use two of the largest networks in the U.S. They use Sprint and Verizon nationwide networks (yes, both) for talk and text. For data, they use Sprint. Now always remember, WiFi is a great choice for data use, and you do not have to pay for it. So, getting great coverage is now available for everyone – even the value shopper! Travel coast to coast, visit the kids, or just take a nice Sunday drive and feel good knowing that your phone will work when you need it to. It’s a good feeling to have.
Highly Satisfied Customers
Not only do we score Twigby high on value and coverage, they also put huge focus on keeping their customer by providing outstanding customer support tools and service. They have built a very simple way for their customers to access to their accounts online. A customer can easily make changes to their plan with just a couple of clicks.
Plus, Twigby’s online chat team consistently scores very high for customer satisfaction. Unlike some companies that give their answer and then point to their FAQ for further information, Twigby will continue to work with you until your questions are answered to your satisfaction - something we find uncommon nowadays.
And, they also offer a customer referral program that pays you $10 every time you refer a friend; your friend will get a $10 reward too. They offer many simple options to help you get the word out, and then just start watching your referrals pour in. We think you can see that Twigby really does like to keep their customers happy.
It's Easy to Switch!
So, how hard is it going to be to leave the company you have been with for so long? Much easier than they want you to think it is. To get started with Twigby, you only need to provide a limited amount of information, and they can have you up and running typically within a day. And the best part, you will be using your same phone number. You won’t have to worry about letting family and friends know about a new number. Simply put, they have switching service down to a tee. Twigby handles everything for you.
30 Day Worry-free Guarantee
Still concerned on making the switch to a lower phone bill? Twigby understands that this is a decision that could cause hesitation. That is why they let you try their service without worry. It couldn't be easier! As their website states, “If a customer, for any reason is not completely satisfied within 30 days after activating service, Twigby will refund the cost of your phone (if one was purchased), your plan and any taxes/fees (excludes the cost of shipping if applicable).” That is what we call putting their money where their mouth is.
Thousands of seniors are switching to Twigby cell phone service - a cell phone service they love because it is simple enough to understand, and even easier to enjoy. One that is built around you and does not cost an arm and a leg or tie you to a long-term contract. Leave the inflated phone bill you hate, and make the simple and easy switch to Twigby savings today.
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