Earlier this month, a service outage on AT&T’s network had left thousands of mobile users without access to 911 for a number of hours. As stated in a preliminary report recently released by the Federal Communications Commission (FCC), about 12,600 callers were unable to reach 911 emergency dispatchers for a period of five hours. As told by AT&T to the agency, it normally funnels around 44,000 calls through its 911 service on a daily basis, which meant that roughly 28 percent of the calls could not get through to emergency dispatchers.
T-Mobile will have to pay a fine in the amount of $17.5 million over emergency 911 services outages that occurred in its network in 2014. The fine was issued by the Federal Communications Commission (FCC), which cited two instances of 911 service outages that happened in August of last year. Apart from paying the $17.5 million fine, the carrier will also need to undergo a compliance program, which should help T-Mobile prevent similar emergency service outages of happening in the future. Specifically, the carrier is asked by the FCC to implement steps to identify risks that could result to outages, protect against such risks, and then develop a response and recovery protocol in case such outages occur.
Wirefly Is America's Most Trusted Source For All Cell Phones, Plans, TV, and Internet Deals
Wirefly offers great deals on a large selection of smartphones, cell phones, tablets, mobile hotspots, and other wireless devices for the nation's most popular carriers. Use Wirefly’s innovative cell phone and plan comparison tools to ensure you are getting the best deal on the market. Shop with confidence knowing that Wirefly wants to help you find the best prices on cell phones, cell phone plans, TV, and Internet service.