Verizon is dealing with two separate customer complaints that have recently surfaced, raising questions about how the carrier handles security and community concerns. Both situations, while different in nature, have left customers feeling frustrated with the company's response. According to PhoneArena, a California homeowner is reporting significant financial losses after Verizon built a 200-foot cell tower just 15 feet from his property line. John Stewart, who owns a 7.9-acre parcel near... Read more →
If you've been eyeing the latest Apple gadgets but don't want to drop thousands of dollars, T-Mobile just made your Black Friday shopping a lot easier. Starting today, the wireless carrier is handing out complete Apple device bundles at no upfront cost, though you'll need to commit to staying with them for the long haul. The centerpiece of T-... Read more →
If you're an AT&T customer dealing with an endless stream of spam calls, you're not alone. One subscriber recently shared their nightmare scenario: receiving over 230 spam calls in just one month, with an additional 35 flagged as potential spam. Out of 437 total calls analyzed, more than half were unwanted junk. According to PhoneArena, the... Read more →
Retail workers at T-Mobile and Verizon are speaking out against major changes at both companies that could affect how you get help with your phone service. The complaints center on moves that employees say will make it harder for them to do their jobs and for customers to get the assistance they need. According to Android Authority, the... Read more →
Walking into a T-Mobile store for a simple phone upgrade? Be prepared for an unusual request. The carrier is now instructing employees to ask customers for permission to remotely view their phone screens during in-store transactions. The policy, reported by PhoneArena, requires staff to request screen sharing access through the T-Life app whenever... Read more →
T-Mobile is making life a little more complicated for iPhone users who need help with their accounts. Starting January 1, 2026, you won't be able to message the carrier's customer service through Apple's built-in Messages app anymore. The news comes from PhoneArena, which reported that T-Mobile is shutting down this support channel in favor of... Read more →
Good news for Pixel owners who've been waiting to record their phone calls without downloading a third-party app. Google is now rolling out call recording to Pixel 6 and newer phones around the world. As reported by Android Authority, Google first promised this feature back in September, but it wasn't actually working for most people at the time.... Read more →
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