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When it comes to customer satisfaction for large enterprise wireless service, AT&T has earned the top spot in J.D. Power’s latest study.
This is a study that measures wireless service providers’ customer service satisfaction, performance and reliability, sales representatives and account executives, billing, cost of service, offers and promotions. And in the study, AT&T is found to be the top winner. This is Ma Bell’s second year to win the award.
In addition to that win, AT&T has been named as the winner in the J.D Power Business Wireline Satisfaction Study for large enterprise business. This is also the carrier’s 5th consecutive time as
You can learn more about the award here.
Source: AT&T
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