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A couple of weeks ago, T-Mobile alerted its customers of a recent data breach it was able to stop. The breach happened around January 5th and compromised 37 million accounts. Although T-Mobile says the breach wasn’t able to access financial information, it may have managed to affect Google Fi’s customers too.
As shared by 9to5Google, Google Fi sent out an email to its customers saying that its “primary network provider” encountered “suspicious activity” affecting their customer data. With the timing of the message, many can’t help but believe this is related to the data breach that affected T-Mo.
The MVNO, however, says that only a “limited amount of Google Fi customer data” was exposed in the breach. This includes access to account status, SIM card serial numbers, mobile service plans, and account activation dates. Thankfully, the bad actor was unable to gain personal information like customer names, emails, birthdates, payment information, social security, or SMS data.
While customers are not expected to do anything for now, Google Fi reminds its customers to be vigilant against potential phishing attacks.
The full email reads:
Dear Google Fi customer,
We’re writing to let you know that the primary network provider for Google Fi recently informed us there has been suspicious activity relating to a third party system that contains a limited amount of Google Fi customer data.
There is no action required by you at this time.
This system is used for Google Fi customer support purposes and contains limited data including when your account was activated, data about your mobile service plan, SIM card serial number, and active or inactive account status.
It does not contain your name, date of birth, email address, payment card information, social security number or tax IDs, driver’s license or other form of government ID, or financial account information, passwords or PINs that you may use for Google Fi, or the contents of any SMS messages or calls.
Our incident response team undertook an investigation and determined that unauthorized access occurred and have worked with our primary network provider to identify and implement measures to secure the data on that third party system and notify everyone potentially impacted. There was no access to Google’s systems or any systems overseen by Google.
If you are an active Fi user, please note that your Google Fi service continues to work as usual and was not interrupted by this issue.
Source: 9to5Google
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