A Verizon customer recently showed his disappointment with the wireless carrier’s new decision of cutting the discount on his $10 Autopay discount. The customer is just one of the many who are affected by the carrier’s plan to lower the $10 Autopay discount to $5 per month.
Verizon has allegedly been doing this to “smoke out” grandfathered plans with price hikes so that affected customers will switch to the myPlan plan.
The customer shared a screenshot of the message, which reads:
“We are committed to bringing you our best network and services. Our focus on ongoing innovation enables us to give our customers the best. To ensure we deliver premium experiences and offers, sometimes we need to make adjustments. We want to let you know about an upcoming change to your Auto Pay discount.
Here’s what to expect:
While we continue to offer Auto Pay benefits, your $10/line discount will be reduced to $5/mo. and your bill will increase starting on or after 10.10.2024. However, your current plan price and benefits will remain unchanged. You also have the option of moving to myPlan, where you’ll receive an Auto Pay discount of $10/mo for every line you switch.
Source: The Verge
