Samsung apparently has delayed shipments of its latest phablet offering, the Galaxy Note 7, because it first wanted to look into reports of batteries that exploded, as reported by Reuters. The South Korean tech giant announced the shipment delays just this week, and is planning to conduct further quality control tests on its latest addition to its Galaxy Note lineup of products.
Samsung had high hopes for the Galaxy Note 7, especially in helping boost smartphone sales right before rival Apple unveils its newest iPhone device later this month. Needless to say, if the quality control issues continue to hound the South Korean phone maker in the next few weeks, it may have lost some precious momentum in its battle against Apple.
It does not help that in its homeland South Korea, there have been reports of Galaxy Note 7 units catching fire while being recharged. According to a report published by Business Korea, in a span of just a week, a couple of Galaxy Note 7 owners have already claimed that their devices exploded while charging. Samsung SDI Co Ltd, a sister company of Samsung and one of the suppliers of the batteries used for the Galaxy Note 7, noted that they have not received any information that indicates that its batteries were defective. Of course, it is quite possible that the reports of exploding batteries are just a couple of isolated incidents. Still, it would be wise for Samsung to make sure nonetheless.
What Samsung is experiencing with the launch of Galaxy Note 7 right now is not entirely new. When the company launched its Galaxy S6 Edge smartphone a year ago, it had encountered production issues that may have significantly affected the sales of the flagship device. Suffice it to say that if the South Korean mobile manufacturer can not fix these Galaxy Note 7 problems right now, it could similarly result to disappointing sales.
It would be a shame if it came to that because as far as anyone can see, the Galaxy Note 7 has really impressed. According to Samsung, demand for the phablet has surpassed the demand, compelling the company to slow down the handset’s roll out in certain markets across the globe. In Europe for instance, Samsung decided about a couple of weeks ago to put a limit on the number of Galaxy Note 7 units that can be preordered by mobile users based in Europe.
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