RingCentral gives companies and other organizations the capability to enhance their business operation. The service works by setting up an independent cloud-based PBX (Private Branch Exchange) and VoIP phone system. RingCentral promises its users high standards regarding reliability and functionality. It can integrate with other third-party applications to further enhance its service provision. Some of these applications include Oracle, Dropbox, Box, Google, and Desk among several others. This service promises a secure, flexible and reliable phone service system, which is quite easy to manage. Please note: RingCentral only provides business solutions, meaning it only works for organizations and companies, and is not meant for residential usage.
For users who need RingCentral for personal purposes, it is available with limited functionality and features. Its basic features include several phone numbers, standard phone services, a call management system, voicemail, real-time collaboration, business messaging system, mobility integration and an Internet fax system. For additional features, there are three different versions: RingCentral Enterprise, RingCentral Premium, and RingCentral Standard, which go for $44, $34, and $24 respectively. The amount of talk time, number of people for collaboration, incoming caller identification, and third-party application integration varies across the three plans. Based on all the above information, RingCentral is a feature-filled business VoIP phone system service offering cloud-based communication solutions to enterprises and smaller companies. However, there are individuals out there who would like to use other similar services for both business and personal communication solutions. Below are some alternatives that may help on that front.
The 12 best RingCentral alternatives:
Grasshopper is a simple-to-use virtual telephone service offering numbers that allow users to manage their calls on an online platform. This service is ideal for most kinds of businesses as it features an efficient call management system. Grasshopper offers tons of amazing features. These include toll-free numbers, local numbers or existing numbers, customized caller greeting, music on hold, conference calling, call forwarding, call forwarding and screening, business SMS, call routing, voicemail to email among other features. The service can be used with personal numbers and requires no additional hardware or third-party software for it to work. All users need to have is an Internet connection and the Grasshopper application.
VirtualPBX offers a comprehensive virtual phone system, and is a direct competitor of Grasshopper. Users can select a local, toll-free or a vanity number, depending on what they want. VirtualPBX also offers 800 numbers. Also, the VirtualPBX iOS and Android app is easy to use and comes with some cool features, such as mobile fax signatures, voicemail transcriptions copied to email, faxes converted to PDFs and emailed, and more. In Addition, it also comes with the standard features like auto attendant, greetings, remote functionality, employee extension number, add agents/departments, and much more.
MightyCall is another competitor to Grasshopper and VirtualPBX in that it also offers a full-featured virtual phone system for small businesses, and customers can choose a local, toll-free or a vanity number, depending on what they want. MightyCall also offers 800 numbers. MightyCall features a comprehensive business phone system that gives customers high-quality audio, thousands of talk minutes, auto-attendant, custom greetings and music on hold, call forwarding, voicemail and transcription, porting existing numbers, multiple extensions, call queues, after-hours call routing, visual call flow configuration, ringing at the same time or in sequence, VIP or blacklist call routing, conference calling, and much more.
Google Hangouts offers free calls, but it requires a reliable Internet connection and a smartphone application to be able to achieve this. The app is entirely free from all available mobile application stores. Hangouts works with US phone numbers for free for each user account. Upon signing up for the services, a user receives an anonymous phone number that links up to the specific account and not the particular device or location meaning it can be used on different devices around the world. Hangouts works on various platforms such as the Web, Android, iOS, Windows, and Mac among others. Additional features include video conferencing, text chatting, voicemail and call blocking.
Line2 offers a second number that users can utilize for business and personal purposes. It provides advanced features that are quite useful in smartphones or small to medium-sized business networks. Line2 employs the use of a cloud-based phone system, meaning it works in any location with an Internet connection. Users in the US and Canada can get toll free numbers to enhance their business operation. Other features include international calling and messaging, number porting capability, additional extensions to access Line2 services on other platforms, and free calls to American and Canadian numbers from abroad. Line2 costs 9.95 dollars per month with a free trial option that comes with limited features before signing up for the full service.
Voiceably provides users with a local phone number and employs a cloud-based phone system tailored for businesses. The system is quite easy to install and takes a short time to set up. It facilitates handling of business calls in any part of the world where it is available. With Voiceably, users do not need to install any additional hardware or software. Its features include unlimited extensions, developer API, call blocking, cloud-based calling, messaging, multiple-device synchronization, conference calling, call recording, virtual fax, and voicemail transcription among others. The service comes in three packages: Voiceably Enterprise, Voiceably Small Business, and Voiceably Startup, which cost 199 dollars, 49 dollars, and 19 dollars per month respectively.
Phone.com subscribers get local numbers as well as toll-free numbers to set virtual business phone systems. The service is cloud-based, meaning it does not require any physical infrastructure to be able to run. All it needs is a stable Internet connection. Phone.com primarily works for businesses, but individuals can subscribe to the service for personal uses. The service comprises around 40 features with some of them being: own number integration, call routing, long-distance calling, High Definition (HD) calling text messaging, call conferencing, and system administration among others. To get the service, users need to create an account and select a new phone number or use their existing one.
magicJack is a VoIP phone service that provides its users with a number to make unlimited calls around the world. There is a smartphone application for the service on both Android and iOS platforms to allow users to place calls from wherever they are as long there is an LTE or WiFi connection. magicJack is ideal for small business owners and home-based freelancers since it offers free international calling. However, this feature is only available if users are placing calls to either Canadian or American numbers. For other international numbers, first-time users need to pay 29.95 dollars and returning customers pay 35 dollars per month, and 99.75 dollars for an annual plan.
Talkray is a simple smartphone communication application that facilitates voice calling, video calling and messaging. Additional capabilities include video, audio and image file sharing, push to talk service and emoji sharing to make users’ communication experience more colorful. Given its informal nature, Talkray is ideal for communication between family and friends. All the services by Talkray are unlimited as long users have a reliable Internet connection. The application compresses the data to ensure less bandwidth usage and save on internet costs for its users. Talkray also supports group calling across the world with HD calling capability. Moreover, users can add others on to an ongoing call without any interruptions.
CallingVault is one of the calling services tailored for users who want to hold private conferences or communications. The CallingVault system generates a unique number every time the user wants to text or call specific individuals. It works as the second number connected to the existing smartphone number. Other features are call and message blocking, and selective call forwarding. CallingVault is ideal for individuals who do not want to share their telephone numbers and costs only 3.25 dollars per month.
Telzio is a cloud-based phone system service provider designed for both small businesses and established enterprises. Users can get the service for as little as a dollar per month. Telzio's main features include call forwarding, call placing, texting, VoIP support, and call conferencing among others. There are no additional hidden costs for the service, and the Telzio application is available for free on Android and iOS platforms. Unlike most of its competitors, Telzio does not feature a B/S system. Telzio is in itself a phone system, so users do not have to use their existing phone numbers. There is a wide selection of numbers from up to 50 different countries around the world. Telzio comes in three packages: Startup, Pro, and Enterprise, which deliver similar services at varying calling rates.
Ooma Telo is a VoIP telephone service provider targeting both businesses and residential homes at low costs. Like any other VoIP service, Telo routes calls from broadband routers over an Internet connection to allow extra features such as HD calling. Users can either acquire a new number from Ooma or port their existing numbers. To start using the service, customers have to buy a 100 dollar box limited to use within the US and Canada. After purchasing the box, they can begin using Ooma Telo basically for free with some small charges depending on location. Its features include caller identification, call waiting, nationwide calling. E911, call history and voicemail.
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