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Earlier today, Verizon Wireless’ Chief Operating Officer for the Consumer Group, Krista Bourne, announced that they are coming up with a new concierge service.
According to the announcement, the new service will cost $30 or $35 to customers who need assistance in setting up their new phone or another device. In an interview with Fierce Wireless, Bourne added that this will be a “pilot in just a handful of stores today” and that “We’re testing to see if there’s customer appetite.”
Right now, a final price for the concierge service has not been decided upon. They will likely announce the final price for the concierge service or offer different levels of service in 2023.
Source: Fierce Wireless
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