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Earlier this month, there were reports of a certain Error 53 issue affecting iPhone devices. This particular error has the effect of forcing iPhones with replacement display screens or home buttons to go into a boot loop after updating their software. Apple had addressed the issue by claiming that Error 53 was actually a security measure put in place in order to make sure that the touch ID sensor on iPhones are matched properly. If they are not matched correctly, hackers could use of fraudulent touch ID sensors to gain unauthorized access to iPhones. Apple had done well to address the subject as quick as it could, but not fast enough to quell complaints (and even potential legal action) from affected parties.
Well, today Apple has released an apology for all the troubles that Error 53 had caused, and to make up for the all inconvenience, the tech giant has rolled out an updated version of the previously deployed iOS 9.2.1. Users should take note though that it is made available via iTunes, not through on the air download. In order to install an iPhone affected by Error 53, users will have to physically plug the device into a computer with iTunes and download the update from there.
It is as simple as that, Apple seems to be saying this time, which should be welcome news for users affected with the issue. As for those who have already downloaded the latest software update to iOS 9.2.1 and still suffer through the same problem, the iPhone maker is strongly suggesting that these users contact Apple Support as soon as they can. If in the middle of restoring an affected iPhone a user encounters a different error code, Apple has prepared a set of specific instructions for that scenario, too.
As reported by TechCrunch, this latest update to iOS 9.2.1 will not reactivate Touch ID. As for users who want to be able to re-enable the Touch ID feature of their iPhone devices, they can choose to get their home button replaced by Apple. Obviously, this will cost money, so they may want to think carefully on that one.
Apple had every right to deactivate the Touch ID functionality when it detects any discrepancy (hence, the Error 53 code). But disabling the entire device when its user tries to replace the home button by more affordable means (read: third party) was totally uncalled for.
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